Rakuten boosts product discoverability and click-through rates with ViSenze's Search by Image
B2B Case Studies Featuring Rakuten as the Customer
Explore case studies featuring Rakuten as the customer — learn how vendors and partners helped Rakuten solve real business challenges.
Case Studies
Showing 23 Success Stories about Software and Services used by Rakuten
Rakuten France improves customer care knowledge sharing with Mayday
Rakuten
Loïc Peeters
Head of User Care
Rakuten accelerates development with Claude Code
Rakuten
Yusuke Kaji
General Manager of AI for Business
Rakuten accelerates software development with Anthropic’s Claude Code
Rakuten
Yusuke Kaji
General Manager of AI for Business
Rakuten achieves GDPR compliance with Didomi
Rakuten achieves speed, performance, and scale with Aerospike
Rakuten
Daiji Ito
Manager from Delivery Group
Rakuten achieves real-time visibility across event streams with Imply
Rakuten
Cyril Roque
Data Engineer
5 Lessons Rakuten Learned Implementing a Modern Insider Risk Management Program
Rakuten
KT Boyle
Senior Manager of Cybersecurity
The Power of TV Advertising Rakuten’s Big Game Spot Increases Conversions
Rakuten achieves a 16% higher conversion rate and ~$83K revenue boost with Lionbridge human translation
Rakuten improves cart page conversion by 10% with Contentsquare
Rakuten
Raphael Bonstein
Head of Product & Experience
Rakuten France achieves real-time AI protection against scrapers, DDoS, and bandwidth/time savings with DataDome
Rakuten
Patrick Pereira
Technical Director
Rakuten achieves 40% monitoring cost reduction and scalable, redundant monitoring with Pandora FMS
Rakuten
Yoshinori Nemoto
Group Manager. Shared Infrastructure Development & Operation Group
Rakuten Advertising achieves a safe, phased return-to-office and hybrid working model with Cloudbooking
Rakuten
Daryl English-Merrick
Office Manager
Rakuten - Customer Case Study
Rakuten achieves 45% fewer emails with Tinyclues
Rakuten
Adrien Vinay
Head of Loyalty
Rakuten - Customer Case Study
Rakuten
Antoine Lamoulie
Cloud Architect
Rakuten - Customer Case Study
Rakuten - Customer Case Study
Rakuten SL achieves faster updates, cost savings, and improved security with Webflow
Rakuten
Sarah Smith
Marketing Operations Manager
Rakuten - Cusromer Case Study
Rakuten Rewards preserves NPS and unifies customer experience during rebrand with Delighted
Rakuten
Serge Doubinski
Vice President of Consumer Experience
Rakuten - Customer Case Study
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