Case Study: Rakuten Advertising achieves a safe, phased return-to-office and hybrid working model with Cloudbooking

Phased Return-to-Office Plan to Get Rakuten Back to Work and Facilitate a Hybrid Workplace Strategy

Rakuten, a mobile digital communications and streaming business with 500+ employees across four sites, needed a phased, COVID-secure return-to-office plan and a hybrid working solution that would control occupancy, enable contact-tracing and centralize office utilization reporting. Cloudbooking was engaged as the approved supplier to provide a user-friendly desk booking system and workplace management services to make returning staff safe and to support employees who could not work effectively from home.

Cloudbooking deployed its desk booking software and workplace management platform within weeks across Rakuten’s London, Brighton, Paris and Sydney offices, adding mobile access, live availability, 3D floorplans and analytics. The solution let employees easily reserve preferred workspaces, provided unified reporting to head office, supported a COVID-19 response plan for tracing and risk mitigation, and restored in-office productivity and wellbeing — a rollout covering 4 sites and 500+ employees that Cloudbooking is now extending to more offices and meeting-room bookings.

Rakuten

Daryl English-Merrick

Office Manager