John Lewis achieves streamlined, transparent customer order management with Appian
John Lewis
Mark Fishman
Project Manager, Retail Operations Development
B2B Case Studies Featuring John Lewis as the Customer
Explore case studies featuring John Lewis as the customer — learn how vendors and partners helped John Lewis solve real business challenges.
Case Studies
Showing 27 Success Stories about Software and Services used by John Lewis
John Lewis transforms Oxford Street into a festive destination with We Are Collider
John Lewis brings SodaStream’s brand to life with Mosaique’s bespoke in-store experience
John Lewis achieves 35-40% lower carbon emissions with Integrated Environmental Solutions' IESVE and iSCAN
John Lewis - Customer Case Study
John Lewis - Customer Case Study
John Lewis achieves 8% vehicle utilisation improvement with Aptean Routing & Scheduling Paragon Edition
John Lewis
Vince O'Sullivan
Manager of Transportation Planning & Distribution
John Lewis achieves seamless cross-channel shopping and lower operating costs with Metapack
John Lewis
Dino Rocos
Operations Director
John Lewis - Customer Case Study
John Lewis - Customer Case Study
John Lewis
Kane Bartlett
Online Acquisition and Paid Search Manager
John Lewis - Customer Case Study
John Lewis - Customer Case Study
John Lewis achieves streamlined brand toolkit PDF management and self‑service CMS control with Kentico
John Lewis achieves stronger customer loyalty and richer online shopping experiences with Adobe Experience Cloud
John Lewis
Shane Chapman
Digital Asset Manager
John Lewis achieves increased engagement and conversion with Adobe Marketing Cloud (Adobe)
John Lewis
Bhavin Shah
Web Analytics
John Lewis achieves stronger customer loyalty and increased sales with Adobe Marketing Cloud
John Lewis
Shane Chapman
Digital Asset Manager
Identity for a new product range by one of the UK's largest department stores
John Lewis - Customer Case Study
John Lewis
Matthew Clements
Principal Programmer
John Lewis - Customer Case Study
John Lewis - Customer Case Study
John Lewis - Customer Case Study
John Lewis achieves 21% product sales uplift and stronger 'home of inspiration' positioning with John Brown Media's John Lewis Home publication
John Lewis
Craig Inglis
Marketing Director
John Lewis achieves 100% store pick-up and up to 202% product sales uplift with John Brown Media's Cook Edition
John Lewis
Craig Inglis
Marketing Director
John Lewis achieves sector-leading audience reach and fashion repositioning with John Brown Media
John Lewis
Craig Inglis
Marketing Director
John Lewis achieves stronger customer loyalty and higher online conversions with Adobe Experience Manager
John Lewis
Shane Chapman
Digital Asset Manager
John Lewis achieves stronger brand loyalty and higher sales with Adobe Experience Manager
John Lewis
Shane Chapman
Digital Asset Manager
John Lewis achieves real-time operational visibility and rapid online growth with Splunk Enterprise
John Lewis
Paul Coby
CIO, John Lewis
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