Case Study: John Lewis achieves 8% vehicle utilisation improvement with Aptean Routing & Scheduling Paragon Edition

Vehicle Utilization 8% up at John Lewis with Paragon Route Optimization

John Lewis, the leading UK retailer, needed to improve daily operational planning and reduce transport costs across a 30‑shop network fed by five distribution centres while managing 74 tractor units and 200 trailers and planning up to 800 loads per week. To replace legacy scheduling and support both strategic and operational use, John Lewis deployed Aptean Routing & Scheduling Paragon Edition (Paragon) for route optimization and integrated fleets planning.

Aptean Routing & Scheduling Paragon Edition planned vehicles as a single resource, enabled backhauling and cross‑DC working, and delivered next‑day schedules by 2pm; the result was a 5% reduction in total loads, an overall efficiency/vehicle utilization improvement of 8% despite 3% business growth, elimination of long shop vehicle queues, improved stock delivery accuracy, and lower transport costs while handling 640–800 loads weekly.

John Lewis

Vince O'Sullivan

Manager of Transportation Planning & Distribution