Grofers - Customer Case Study
B2B Case Studies Featuring Grofers as the Customer
Explore case studies featuring Grofers as the customer — learn how vendors and partners helped Grofers solve real business challenges.
Case Studies
Showing 10 Success Stories about Software and Services used by Grofers
Grofers Building a hyperlocal delivery service using Google Cloud Platform
Grofers
Rohit Prakash
Associate Vice President of Engineering
Grofers achieves 75% CSAT and 1-hour average resolution with Freshdesk
Grofers
Karan Priyanku Sarma
Associate Director
Grofers achieves 75% CSAT and ~1-hour resolution times with Freshdesk by Freshworks
Grofers
Karan Priyanku Sarma
Associate Director
Grofers achieves 75% customer support automation in under 48 hours with Haptik
Grofers
Suneet Gupta
Vice President of Customer Experience
Building a hyperlocal delivery service using Google Cloud Platform
Grofers
Rohit Prakash
Associate Vice President of Engineering
Grofers achieves real-time cross-platform event tracking and personalized product recommendations with RudderStack
Grofers
Satyam Krishna
Data Engineering Team Lead
Grofers achieves 480+ hours of data engineering time saved per month with Integrate.io
Grofers
Satyam Krishna
Data Engineer
How Grofers uses the Kaleyra SMS platform for everyday ordering tracking and scaling to 200,000 orders per day
How Sentry Helps Grofers Meet Unprecedented Delivery Demand
Grofers
Vaidik Kapoor
VP of Engineering
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