Freshdesk is the fastest growing customer support software (SaaS) in the market. The product was made commercially available in June 2011 and in less than two and a half years, it is used by 10,000 customers in 118 countries. Freshdesk allows companies to provide multichannel support via phone, email, chat, website, Twitter and from within Facebook and mobile apps.
Showing 82 Freshdesk Customer Success Stories
360training.com
Craig Douglas
Sr. Director of Operations
AIP Publishing
Bernadette Garcia
Assistant Director, (CEOP)
Alice
Omer Lahat
Chief Marketing Officer
aNewSpring
Stefan van den Tol
Service Manager
Ann Arbor T-shirt Company
Chantal Laurens
Vice President of Retail Operations
AP Processing
Paul White
Applian Technologies
Debbie McCormick
Director of Technical Support Systems
Astraware
Howard Tomlinson
Co-Founder
Aviolinx
Alec Farquharson
Senior Account and Product Manager
AWM Electrical
Ross Walker
IT Development and Support
Axminster
Damion Norcombe
Technology & Business Change Manager
Beyond Retail
Elliot Lees-Bell
Founder & MD
Brandt Companies
Robert Everett
Director of IT
Breakers Unlimited
Stuart Janda
Sales Team Leader
BridgeStone
Christophe Tomborski
Back Office Manager
BUX
Yorick Naeff
Head of Client Operations
CashKaro.com
Qaisar Farooq
Operations & CRM Manager
Centrium
Marcin Kurylak
Cloudbakers
Mitch Greenwald
Founder Managing Partner
Decathlon Sports India
Vijoy Nair
User Happiness Lead
Deskforce
Nawaf Helou
Director of Customer Experience
Dexion
Merrill Micu
IT Infrastructure Specialist
DTI Management
George Cremeans
Lead QA/Automation Engineer
Earth911
Trey Granger
Senior Waste Analyst
Edinburgh Trams
Hicham “Mitch” Tamraoui
Senior Customer Relations Officer
EzTix
Jeremy Mitchell
CEO
Finsure
Tristan Delany
IT Manager
G.M. Tour & Travel
Narissara
Digital Marketing Manager
Gloucestershire County Council
Allana Whelan
Customer Service Manager
Grofers
Karan Priyanku Sarma
Associate Director
GrowersHouse.com
David Keith
Chief Technology Officer
Hamleys
Vaughan Potter
Head of Customer Services
hhp
Anja D'Haenens
Customer Service
Hired
Bryce Young
User Operations Engineer
HolidayMe
Harshvardhan Yadav
Product Manager
HubOne
Nick Beaugeard
CEO and Founder
Irisoft
Jana Kalasova
IriSoft
Jamberry
James Crawford
Director of Support
Kiewit
Tyler Nace
Engineering and Design Services Manager
Knowlarity
Manoj
Knowlarity
Lesley University
Charles Cooper
Director
LM IT
Mile
Support Process Manager
Look Fabulous Forever
Caroline Geraerts
Customer Service Manager
M&C Saatchi
Adam Le Feuvre
Project Manager for M&C Saatchi’s Freshservice implementation
Macmillan Distribution
Matthew Hogg
Director of Publisher and Customer Services
MartialArtShop
Martin Blakeway
Director
Meon Valley Travel
Colin Boddy
Corporate Director
National eResearch Collaboration Tools and Resources
Wilfred Brimblecombe
Operations Manager
Nebu
Wouter Eijben
Chief Service Officer
NIC ASIA Bank
Suman Thapa
Manager - Experience Enrichment
Northmill
Simon Nilsson
Chief Customer Officer
Onlinefaxes.com
Mira Yardan
CEO
Open Study College
Andy Hawthorne
Open Study College
Pearson Education
Matthijs Lok
Marketing Manager Online
PhonePe
Vishal Gupta
Head of Product
Point Group
Craig Green
Functional Support Manager
PosterGully.com
Bharat Sethi
PosterGully
Rang De
Ramakrishna NK
CEO
Rediker Software
John Daigle
Head of Technical Support Operations
Ribbedtee
Mikel Schwarz
Co-Founder
Rightmove
David Cray
Head of Customer Experience and Product Development
Rockstar Recipes
Daniel Orr
Rockstar Recipes
Saavn
Esha Savla
Head of Audience Experience
SACAP
Karina Coetzee
Business Process Manager
Sage Publications
Graeme Doswell
Head of Business Solutions and System Operations
Sapcle
Ramesh Srinivasan
Sr. Executive
SB Wire
Daniel Jones
SB Wire
Scandinavian Design Center
Jörgen Bödmar
Founder & CEO
SilverWiz
Iliya Yordanov
Co-Founder
SmartBuyGlasses
Daisy Wei
Customer Service Department Manager
Stratoscale
Ami Zvieli
Director of Technical Support & Customer Success
Svenska Turistföreningen
Magnus Krantz
Head of Business Support
Synaq
Floyd Derry
Technical Operations Manager
SysMech
Garry Wise
Head of Customer Support
Teleresult
Alex Nadeau
Senior Client Manager
Teletrac Navman
Garth Cloete
Enterprise Support Manager
Tervis Tumbler
Andrew Miller
IT Director
Thai Union Europe
Romain Deguitre
Service Desk Manager
University of Sydney
Alex Seng
Business Systems Analyst
Voonik.com
Jiaullah
QA Engineer
Wisby
Huzefa Motorwala
Wisby
WOW 24*7
Maya Momotok
CEO
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