Edmunds Live Help relies on Zendesk Chat for 50% of their volume
Edmunds.com
Justin Smith
Manager
B2B Case Studies Featuring Edmunds.com as the Customer
Explore case studies featuring Edmunds.com as the customer — learn how vendors and partners helped Edmunds.com solve real business challenges.
Case Studies
Showing 20 Success Stories about Software and Services used by Edmunds.com
Edmunds.com Drives Towards Success by Leveraging IP Intelligence to Enhance the Online Experience for Site Visitors – and Increase Revenue for Online Advertisers
Edmunds.com
Jay Fayloga
Director of Advertising Tools
Edmunds - Customer Case Study
Edmunds.com
Anh Dao Pham
Vice President Product & Program Management
Edmunds Saves $100,000 in Year One by Going Serverless on AWS
Edmunds.com
Nitin Mahajan
Executive Director for Service Engineering
Edmunds Uses Amazon Macie to Increase Data Visibility and Security to Support Millions of Car Shoppers
Edmunds.com
Ajit Zadgaonkar
Executive Director, Infrastructure and Engineering Operations
Edmunds.com Chooses Aria Systems to Fuel Online Auto Sales
Edmunds.com
Sheryl Washington
VP of Dealer Operations
Edmunds.com - Customer Case Study
Edmunds.com
John Ken
Director, Customer Retention
Edmunds.com - Customer Case Study
Edmunds.com
Ajit Zadgaonkar
Executive Director, Infrastructure and Engineering Operations
Edmunds.com - Customer Case Study
Edmunds.com
Philip Potloff
COO & CIO, Edmunds.com
Edmunds Uses Amazon Macie to Increase Data Visibility and Security
Edmunds.com
Ajit Zadgaonkar
Executive Director, Infrastructure and Engineering Operations
Edmunds Achieves $1.2 Million in Savings with AppDynamics
Edmunds.com
John Martin
Sr. Director of Production Engineering
Improving Data Integrity and Customer Experience with Analytics
Edmunds.com
Shaun Elliott
Technical Lead of Service Engineering
Edmunds tackles 50% of CX volume with personalized chat
Edmunds.com
Justin Smith
Manager
Seeing the difference between clipping service vs. media intelligence
Edmunds.com
Stephanie Mar
Media Relations Manager
Driving Innovation and Revenue with Partners and Developers
Edmunds.com
Ismail Elshareef
Director of Open Platform
Runscope Keeps Edmunds.com In the Driver's Seat of Its API
Edmunds.com
Jim Naylor
Director of Product Management
Driving to New Operational Insight and Efficiency
Edmunds.com
John Martin
Senior Director, Production Engineering
Edmunds.com - Customer Case Study
Edmunds.com
Philip Potloff
COO & CIO, Edmunds.com
Edmunds.com - Customer Case Study
Edmunds.com
Karim Qazi
Senior Director of Software Architecture
Perforce as a Hub for Extreme Continuous Delivery.
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