Edmunds Live Help relies on Zendesk Chat for 50% of their volume
Edmunds.com
Justin Smith
Manager
B2B Case Studies Featuring Edmunds.com as the Customer
Explore case studies featuring Edmunds.com as the customer — learn how vendors and partners helped Edmunds.com solve real business challenges.
Case Studies
Showing 20 Success Stories about Software and Services used by Edmunds.com
Edmunds.com Drives Towards Success by Leveraging IP Intelligence to Enhance the Online Experience for Site Visitors – and Increase Revenue for Online Advertisers
Edmunds.com
Jay Fayloga
Director of Advertising Tools
Edmunds.com achieves accurate, up-to-date vehicle inventory and 35% improved data quality with Databricks
Edmunds.com
Anh Dao Pham
Vice President Product & Program Management
Edmunds.com saves $100,000 and processes 50 million images in 8 days with Amazon Web Services
Edmunds.com
Nitin Mahajan
Executive Director for Service Engineering
Edmunds.com achieves greater data visibility and security with Amazon Web Services' Amazon Macie
Edmunds.com
Ajit Zadgaonkar
Executive Director, Infrastructure and Engineering Operations
Edmunds.com achieves scalable billing to fuel online auto sales with Aria Systems
Edmunds.com
Sheryl Washington
VP of Dealer Operations
Edmunds.com - Customer Case Study
Edmunds.com
John Ken
Director, Customer Retention
Edmunds.com achieves a 95% reduction in SCM administration and $450 per-user savings with Amazon Web Services CodeCommit
Edmunds.com
Ajit Zadgaonkar
Executive Director, Infrastructure and Engineering Operations
Edmunds.com achieves $32M in five‑year cost savings and rapid scaling with Amazon Web Services
Edmunds.com
Philip Potloff
COO & CIO, Edmunds.com
Edmunds.com achieves increased data visibility and security with Amazon Web Services (Amazon Macie)
Edmunds.com
Ajit Zadgaonkar
Executive Director, Infrastructure and Engineering Operations
Edmunds.com achieves $1.2 Million in savings with AppDynamics
Edmunds.com
John Martin
Sr. Director of Production Engineering
Edmunds.com achieves 6x faster ad-hoc analytics and 60% faster reporting with Databricks
Edmunds.com
Shaun Elliott
Technical Lead of Service Engineering
Edmunds.com achieves 90% customer satisfaction and handles 50% of support volume with Zendesk Support & Chat
Edmunds.com
Justin Smith
Manager
Seeing the difference between clipping service vs. media intelligence
Edmunds.com
Stephanie Mar
Media Relations Manager
Driving Innovation and Revenue with Partners and Developers
Edmunds.com
Ismail Elshareef
Director of Open Platform
Runscope Keeps Edmunds.com In the Driver's Seat of Its API
Edmunds.com
Jim Naylor
Director of Product Management
Edmunds.com achieves real-time operational insight and 80% fewer malicious attacks with Splunk
Edmunds.com
John Martin
Senior Director, Production Engineering
Edmunds.com achieves greater visibility, focus, and accountability with BetterWorks
Edmunds.com
Philip Potloff
COO & CIO, Edmunds.com
Edmunds.com achieves faster application delivery and greater developer productivity with MongoDB
Edmunds.com
Karim Qazi
Senior Director of Software Architecture
Edmunds.com achieves accelerated, hands-off Continuous Delivery with Perforce
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