Dixons Carphone

Case Studies

Showing 20 Dixons Carphone Customer Success Stories

Using an all-in-one platform for Marketing and Customer Service made it difficult to deliver the best possible customer experience, due to an inability to provide accurate and automatic reporting and a lack of conversation threading for private messages

Dixons Carphone

Jason Roberts

Head of Knowhow Customer Contact Center

Uniface Applications in Action at Dixons Carphone

Dixons Carphone

Farhad Bastani

Head of Retail Developmen

Delivering digital transformation in brick-and-mortar retail

Dixons Carphone

Simon Post

Group CIO

Creating an engaging and timely content piece for Dixons Carphone around ‘Back to the Future Day’

Increasing Dixons Carphone’s revenue by 1,687% with a Black Friday campaign

Driving a 131% uplift for Dixons Carphone in just nine months through SEO

Improving SEO and direct traffic for GoPro products by 32.94% for Currys PC World thanks to our creative content strategy

Improving Currys PC World’s SEO and direct traffic for games consoles by 168.35% through an all-encompassing SEO strategy

High-speed network powers transformational customer experience

Dixons Carphone

Qasim Ali

Director of Group IT Services

Dixons Carphone achieves 500% faster time to market

Electronics retailer uses interactive artificial intelligence bot to boost customer engagement

Dixons Carphone

Antonia Colin-Jones

Strategic Partnership Program Manager

Dixons Carphone - Customer Case Study

Dixons Carphone

Mohan Seenippandian

Architect

Dixons Carphone - Customer Case Study

Dixons Carphone - Customer Case Study

Dixons Carphone Unites Business and IT for a Blowout Black Friday

Assisting Dixons Carphone Group to boost online purchase conversion rates via strategic SMS notifications

Dixons Carphone - Customer Case Study

Dixons Carphone

Louise English

MD of Services

Dixons Carphone - Customer Case Study

Dixons Carphone improves data accuracy and efficiency with OpenText solution

Dixons Carphone

Russell Spikes

EDI & Central Data Support Analyst

Dixons Carphone - Customer Case Study

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