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Visit Website5Paisa delivers mobile-first customer service for millions, powered by Zoho Desk
5Paisa
Shoaib Qureshi
Head of Customer Service
Zoho Desk
Zoho Desk is the driving force behind your customer's happiness. Today, 100,000 businesses worldwide manage customer support on the cloud with Zoho Desk. With contextual AI and automation, Zoho Desk handles large volumes of requests across 10+ channels like email, live chat, social media, instant messaging, telephony, and more on a single platform. Born in the heart of rural India, Zoho Desk is crafted for the world.
Case Studies
Showing 17 Zoho Desk Customer Success Stories
Cartika delivers on omnichannel customer satisfaction, with Zoho Desk.
Cartika
Matt Cianfarani
Director of Technical Sales and Support
Centilytics, Globee Awards Startup of the Year, Uses Zoho Desk to Increase Customer Satisfaction Rate
Centilytics
Kushagra Sahni
Chief of Staff
Clearwire leverages Zoho Desk to resolve people's concerns during the pandemic
Clearwire Technologies
Wajahat Dewani
Founder/CEO
DSB Bank increased productivity by 50% with Zoho Desk
DSB Bank
Wayne Fong Ten Jing
Department Manager
Education Partnership North East builds from the ground up with Zoho Desk
Education Partnership North East
Neil Gray
IT Support Manager
How Feedonomics uses Zoho Desk to scale its business and provide an ideal experience to clients across the globe
Feedonomics
Jason Nichol
Vp Of Product
GPRS Chose Zoho Desk for its seamless automation capabilities
GPRS
Kunal Rijhsinghani
IT System Administrator
HealthServe ensures optimal support for migrant workers with Zoho Desk
HealthServe
Michael Cheah
Executive Director
Lakeside CNC Group discarded spreadsheets and automated the repair management process with Zoho Desk
Lakeside CNC Group
Louis Castellano
CEO and Founder
Zoho Desk helps LTGC manage exponential growth in the tickets volume while cutting down agent response time by half.
Land Title Guarantee Company
Jim Francis
Systems Manager
MAF PNG uses Zoho Desk to stay informed and continue saving lives
MAF Papua New Guinea
Todd Aebischer
Country Director
Mercedes Benz India transforms CX through dealer relationships, with Zoho Desk
Mercedes-Benz India
Swaroop Naik
Senior Manager - Software Development
NAF uses Zoho Desk's Guided Conversations widget to answer customers' questions around the clock
NAF
Umang Beri
Senior Director of Data and Systems
Pioneer Insurance selects Zoho Desk to improve its business efficiency significantly
Pioneer Insurance
Earl Ferrer
First Vice President
RJG Inc. Chose Zoho Desk to Enhance their Customer Experience and Achieved a very Positive Net Promoter Score
RJG
Jason Yoffy
Director of Engineering
Shiji Group Provides Enhanced Customer Experience with Zoho Desk
Shiji Group
Kyle Kurdle
Vice President
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