Zoho Desk B2B Case Studies & Customer Successes

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Zoho Desk is the driving force behind your customer's happiness. Today, 100,000 businesses worldwide manage customer support on the cloud with Zoho Desk. With contextual AI and automation, Zoho Desk handles large volumes of requests across 10+ channels like email, live chat, social media, instant messaging, telephony, and more on a single platform. Born in the heart of rural India, Zoho Desk is crafted for the world.

Case Studies

Showing 17 Zoho Desk Customer Success Stories

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5Paisa delivers mobile-first customer service at scale with Zoho Desk

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Cartika achieves omnichannel customer satisfaction with Zoho Desk

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Centilytics boosts customer satisfaction and sales productivity with Zoho Desk

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Clearwire Technologies improves citizen grievance handling with Zoho Desk

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DSB Bank achieves 50% productivity boost with Zoho Desk

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Education Partnership North East cuts agent response time with Zoho Desk

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Feedonomics scales global customer support with Zoho Desk

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GPRS improves ticketing automation and support visibility with Zoho Desk

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HealthServe improves migrant worker support with Zoho Desk

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Lakeside CNC Group automates repair management and improves visibility with Zoho Desk

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Land Title Guarantee Company cuts agent response time by half with Zoho Desk

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MAF Papua New Guinea improves emergency response and coordination with Zoho Desk

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Mercedes-Benz India improves customer satisfaction with Zoho Desk

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NAF improves customer support and 24/7 availability with Zoho Desk

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Pioneer Insurance improves efficiency and resolves 75% of tickets the same day with Zoho Desk

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RJG achieves a very positive NPS with Zoho Desk

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Shiji Group enhances customer support with Zoho Desk

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