Yuma B2B Case Studies & Customer Successes

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Yuma is the most advanced AI platform built for e-commerce. Their agentic AI products help merchants automate customer interactions across every stage of the customer journey. ‍Whether it’s answering support tickets, recovering abandoned carts, or offering personalized product recommendations, Yuma’s AI Agents work 24/7 to deliver results: Happier customers, higher revenue, and lower costs.

Case Studies

Showing 11 Yuma Customer Success Stories

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How CABAIA Achieved 74% Cost Reduction with Yuma AI

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How Clove Achieved 3x ROI, 70% AI Automation, and 25% Cost Savings in Just 3 Months with Yuma AI

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How EvryJewels Achieved 89% Automation, slashed cost by 63% and process over 150k tickets with Yuma

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How FINN, Europe’s leading car subscription platform, automated 45% of B2B CX tickets and cut resolution times by 90% with Yuma AI

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Elevating Customer Experience with Yuma AI

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How MFI Medical Cut First Response Time by 87% and Automated 64% of Customer Inquiries with Yuma AI

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MyVariations Slashes Response Time by 70% and Automates 62% of Customer Support Tickets with Yuma AI

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Omnie and Yuma AI Reshaping E-Commerce Customer Service together

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How Petlibro Achieved 79% Automation and Saves 20% Annually with Yuma AI

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The Koin Club Transforms Customer Support with Yuma AI 40% Automation & SLA Boost to 57%

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How UnBonMaillot automated 50% of CX and achieved 4x cost efficiency with Yuma AI

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