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Siena AI is the first-of-its-kind autonomous customer service platform designed for commerce. They combine human empathy with advanced LLM-powered automation to redefine how brands like K18, Kitsch, and Simple Modern engage with their customers.
Siena AI B2B Case Studies & Customer Successes
Case Studies
Showing 32 Siena AI Customer Success Stories
Bad Birdie achieves 80% automation in one month with Siena AI
Bad Birdie
Bokksu Automates 60% of Support Queries with Siena AI
Bokksu
Kelan Bonislawski
Senior CX Manager
Bokksu automates 60% of support queries with Siena AI
Bokksu
Comfrt achieves 65% automation and faster response times with Siena AI
Comfrt
How Siena empowered CROSSNET’s lean team to simplify customer support
CROSSNET
Chris Meade
Co-Founder
Doe Beauty saves $2k/month on customer support with Siena AI
Doe Beauty
Jason Wong
Founder
Douxds saves 44 hours a month with Siena AI
Douxds
EHPLabs achieves faster support and 43% cost savings with Siena AI
EHPLabs
Equip Foods achieves faster, personalized customer support with Siena AI
Equip Foods
Everyday Dose automates shopper inquiries and social comments with Siena AI
Everyday Dose
Beatriz Lopes
Head of Customer Experience
Everyday Dose automates 70%+ of shopper inquiries with Siena AI
Everyday Dose
Fresh Clean Threads achieves 91% CSAT with Siena AI
Fresh Clean Threads
Fuel Meals cuts CX costs by 50% with Siena AI
Fuel Meals
FÜM achieves faster, more personal customer support with Siena AI
Fum
How Groomie reduced CX ticket volume by over 50% using Siena AI
Groomie
Anant H.
Founder and CEO
Hero Bread resolves 10x more support tickets with Siena AI
Hero Bread
Shannon Long
Head of Customer Experience
immi cuts response times from 24+ hours to minutes with Siena AI
immi
Kitsch automates 68% of customer support with Siena AI
Kitsch
Kitsch automates 68% of customer support with Siena AI
Kitsch
Devyn Engasser
Customer Service Manager
MUD\WTR achieves 4.8 CSAT with Siena AI
MUD\WTR
Pluto saves 290+ hours annually on customer support with Siena AI
Pluto
Pluto saves 290+ hours annually on customer support with Siena AI
Pluto
Henry Lindstrom
Customer Experience Lead
Prose scales personalized customer support with Siena AI
Prose
Simple Modern achieves 98% customer satisfaction with Siena AI
Simple Modern
Simple Modern achieves 98% customer satisfaction with Siena AI
Simple Modern
Katie Mitchell
Customer Experience Specialist
Subtl Beauty saves 41 hours per week with Siena AI
Subtl Beauty
Superfoods Company cuts ticket resolution times with Siena AI
Superfoods Company
Superfoods Company cuts ticket resolution time with Siena AI
Superfoods Company
Kayla Mosebrook
Customer Experience Manager
Terra Kaffe improves CX efficiency and saves over $3,000 per month with Siena AI
Terra Kaffe
True Sea Moss achieves 80% support automation with Siena AI
True Sea Moss
Verb achieves 49% ticket automation with Siena AI
Verb
Verb automates 49% of customer service tickets with Siena AI
Verb
Bennett Byerley
Co-Founder & COO
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