Case Study: Doe Beauty saves $2k/month on customer support with Siena AI

How Siena saves Doe Beauty $2k a month on scaling customer support

Siena AI helped Doe Beauty, a company offering lightweight false lashes, overcome the challenge of scaling its customer support. The brand's founder was initially skeptical about using AI for customer service but needed a solution to manage rising inquiry volumes without incurring the steep costs of hiring additional human agents.

The solution implemented by Siena AI was an empathetic AI customer support platform that acts as a copilot, automating responses while replicating the brand's unique voice. This approach successfully automated 60% of customer support interactions. As a result, Doe Beauty saves $2,000 per month on support costs and has allowed its human agents to focus on more complex, high-level strategy work.

Doe Beauty

Jason Wong

Founder