KUBRA B2B Case Studies & Customer Successes

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KUBRA provides customer experience management solutions to some of the largest utility, insurance, and government entities across North America. They offer the most complete and integrated suite of cloud-based customer experience management solutions available on the market. KUBRA is an operating subsidiary of the Hearst Corporation and provides performance-driven value to more than 325 clients and their customers across North America.

Case Studies

Showing 16 KUBRA Customer Success Stories

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Ameren reduces call volume and boosts self-service with KUBRA Notifi

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East Coast Utility improves outage communication and customer satisfaction with KUBRA

East Coast Utility logo

Entergy improves outage communications and reduces calls with KUBRA

Entergy logo

Fort Collins Utilities achieves 40%+ paperless billing with KUBRA

Fort Collins Utilities logo

Indianapolis Power & Light Company reduces payment lines with KUBRA self-service kiosks

Indianapolis Power & Light Company logo

Lakeland Electric reduces service disconnections with KUBRA self-service payment kiosks

Lakeland Electric logo

Largest Regulated Utility Company boosts e-bill adoption with KUBRA Secure Email

Midcontinent Communications achieves multi-channel e-billing and e-payment success with KUBRA

Midcontinent Communications logo

National Grid improves outage communications with KUBRA Storm Center and StormText

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Pepco Holdings achieves industry-leading mobile outage and billing services with KUBRA

Pepco Holdings logo

SaskPower improves streetlight outage reporting with KUBRA

SaskPower logo

SMECO boosts customer engagement and self-service with KUBRA

SMECO logo

UniSource Energy achieves market-leading e-bill adoption with KUBRA

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United Illuminating achieves integrated billing and payment efficiencies with KUBRA

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Upper Peninsula Power Company improves cash payment convenience with KUBRA retail payment solutions

Upper Peninsula Power Company logo

WaterOne boosts electronic payments and reduces call volume with KUBRA

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