KUBRA

KUBRA provides customer experience management solutions to some of the largest utility, insurance, and government entities across North America. They offer the most complete and integrated suite of cloud-based customer experience management solutions available on the market. KUBRA is an operating subsidiary of the Hearst Corporation and provides performance-driven value to more than 325 clients and their customers across North America.

Case Studies

Showing 16 KUBRA Customer Success Stories

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Ameren Increases Customer Satisfaction and Improves eBill Adoption with Email and Text Message Alerts

Ameren logo

East Coast Utility Expands Communications, Improves Customer Satisfaction

East Coast Utility logo

Entergy - Customer Case Study

Entergy logo

Fort Collins Utilities - Customer Case Study

Fort Collins Utilities logo

Indianapolis Power & Light Company - Customer Case Study

Indianapolis Power & Light Company logo

Lakeland Electric - Customer Case Study

Lakeland Electric logo

Large Energy Company Rolls out Secure Email Feature to Boost Electronic Bill Payments Among Customers

Midcontinent Communications Implements a Multi-Channel E-Billing and E-Payment Platform

Midcontinent Communications logo

National Grid Improves Customer Communications with upgraded Storm Center Outage Maps and StormText

National Grid logo

Partnership between Pepco Holdings and KUBRA Creates Industry Leading, Comprehensive Mobile Apps

Pepco Holdings logo

KUBRA Streetlight Outage Map for SaskPower Improves Reporting Processes and Customer Satisfaction

SaskPower logo

SMECO - Customer Case Study

SMECO logo

Unisource Energy Achieves Market Leading E-Bill Adoption Rates with a Multi Channel E-Billing Strategy

UniSource Energy logo

United Illuminating - Customer Case Study

United Illuminating logo

Upper Peninsula Power Company - Customer Case Study

Upper Peninsula Power Company logo

Waterone Gives Print Communications New Life and Purpose with a Document Redesign that Drives Electronic and Recurring Payments

WaterOne logo

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