Case Study: Golden State Water Company supports cash-preference customers with KUBRA Retail Cash Option

Golden State Water supports 1 million customers with KUBRA Retail Cash Option

Golden State Water Company, a regulated California utility, faced the challenge of effectively serving its cash-paying customer base. To address this, they partnered with vendor KUBRA to implement a more cost-effective payment solution, specifically the KUBRA Retail Cash Option.

By working with KUBRA, Golden State Water was able to elevate awareness of this retail cash payment option, successfully supporting its customers' payment preferences. The partnership provided a solution that effectively met the needs of these cash-preference customers.

Golden State Water Company