Crisp B2B Case Studies & Customer Successes

Crisp was created with an entrepreneur and "hacker" culture. Their goal is to create the best support software. They want to be free from any external pressures. So their company is fully bootstrapped from the beginning (2015). They are a remote-friendly company and didn't wait for the Covid pandemic to allow remote! In fact, Crisp used to be a 100% remote team at the beginning. Since 2018, they have offices in Nantes, France, where a part of the team is located. The rest of the team is distributed all their the world.

Featured Companies

Crisp B2B Case Studies & Customer Successes

Case Studies

Building a multichannel customer service experience

Creating an automated customer service

How Bakerbloom uses Crisp to empower a seamless customer experience across unique workflows and communication channels

Bridging the gap between us and our website visitors

Transforming Multilingual Customer Interactions with Omnichannel Support

How Codage uses Crisp to seamlessly manage international client interactions and deliver expert skincare advice

Making things easier and faster in all workflows

Centralizing conversations from multiple channels

Creating a Unique Omnichannel Retail Experience

Improving mobile support and multichannel experience

Managing suppliers and customer from one central inbox

Foca Club - Customer Case Study

Having human interactions with people browsing my website

Scaling Inbound Sales Operations to get to Operational Excellence

Empowering teams with a centralized, multichannel customer support

Improving human relationships through lead generation

How Crisp has reshaped our daily interactions and elevated client satisfaction

How Crisp empowers Brazilian entrepreneur Bruno Okamoto to streamline support, marketing, and user engagement

Simplifying client interactions and benefiting from a GDPR-compliant EU-based Platform

Centralizing Customer Support for Seamless Digital Healthcare

How Reedsy’s remote team uses Crisp to reduce response times and enhance customer interactions with AI-driven insights

Streamlining Customer Service for a Shopify app Growth

Improving the product through feedback loop

Preventing doubts from getting into our customers' mind

SSSHAKE - Customer Case Study

Improving conversion rate and real-time assistance to leads and customers

Building a higher level of autonomy for leads and customers

Understanding the frictions within our product experience

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