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Wholesale bank moves from manual to automated processes, improving customer service and business transparency
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Arriva - Customer Case Study
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Leading hospital elevates patient care through better IT service management
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Multinational energy and resource provider boosts IT operations and visibility, extends service management beyond
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University’s mission is ‘students first,’ Cherwell ITSM enables that
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Banco Da Amazonia - Customer Case Study
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Boral improving employee productivity and experience working with IT
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Charles Sturt University - Customer Case Study
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Charlotte-Mecklenburg Schools - Customer Case Study
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CUNA Mutual Group - Customer Case Study
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Top university elevates student and staff experience through service desk consolidation and IT self-service
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Leading healthcare provider consolidates ITSM systems, supports major EHR launch
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Domino's - Customer Case Study
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Essex County Fire and Rescue Service - Customer Case Study
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Foxwoods Resort Casino hits jackpot with cloud-based ITSM
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Breaking down silos, building a solid ITSM strategy
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Hollister Incorporated - Customer Case Study
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Holy Trinity Brompton - Customer Case Study
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Two organizations merge and whip their IT support and customer service into shape
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Sustainable business meets sustainable ITSM
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Wyoming’s largest school district improves facilities management and service desk processes
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Health System IT team transitions from product-based to service-based delivery system
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London School of Economics - Customer Case Study
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Munich Airport - Customer Case Study
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National Swimming Pool Foundation - Customer Case Study
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National Trust for Scotland - Customer Case Study
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Global restaurant chain shifts from email-based support to ITIL-based service management—in just four weeks
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Parkview Health - Customer Case Study
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Leading cancer center implements lean service desk to provide vital support to medical staff
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Seattle Cancer Care Alliance - Customer Case Study
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Semantic Systems - Customer Case Study
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Shine Lawyers - Customer Case Study
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State of Oklahoma - Customer Case Study
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Streit Service and Solution - Customer Case Study
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Super Group - Customer Case Study
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World-class university improves service quality with better visibility and highly configurable ITSM platform
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The Old Mutual - Customer Case Study
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University of New Mexico - Customer Case Study
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Leveraging the flexibility of Cherwell and AWS, university customizes ITSM solution to address unprecedented enrollment numbers
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Western Carolina University - Customer Case Study
