40 Cherwell Software Case Studies

Company Size

Read 40 Case Studies from Cherwell Software customers to get the most important information that is specific to your business.

  • Wholesale bank moves from manual to automated processes, improving customer service and business transparency
  • Arriva - Customer Case Study
  • Leading hospital elevates patient care through better IT service management
  • Multinational energy and resource provider boosts IT operations and visibility, extends service management beyond
  • University’s mission is ‘students first,’ Cherwell ITSM enables that
  • Banco Da Amazonia - Customer Case Study
  • Boral improving employee productivity and experience working with IT
  • Charles Sturt University - Customer Case Study
  • Charlotte-Mecklenburg Schools - Customer Case Study
  • CUNA Mutual Group - Customer Case Study
  • Top university elevates student and staff experience through service desk consolidation and IT self-service
  • Leading healthcare provider consolidates ITSM systems, supports major EHR launch
  • Domino's - Customer Case Study
  • Essex County Fire and Rescue Service - Customer Case Study
  • Foxwoods Resort Casino hits jackpot with cloud-based ITSM
  • Breaking down silos, building a solid ITSM strategy
  • Hollister Incorporated - Customer Case Study
  • Holy Trinity Brompton - Customer Case Study
  • Two organizations merge and whip their IT support and customer service into shape
  • Sustainable business meets sustainable ITSM
  • Wyoming’s largest school district improves facilities management and service desk processes
  • Health System IT team transitions from product-based to service-based delivery system
  • London School of Economics - Customer Case Study
  • Munich Airport - Customer Case Study
  • National Swimming Pool Foundation - Customer Case Study
  • National Trust for Scotland - Customer Case Study
  • Global restaurant chain shifts from email-based support to ITIL-based service management—in just four weeks
  • Parkview Health - Customer Case Study
  • Leading cancer center implements lean service desk to provide vital support to medical staff
  • Seattle Cancer Care Alliance - Customer Case Study
  • Semantic Systems - Customer Case Study
  • Shine Lawyers - Customer Case Study
  • State of Oklahoma - Customer Case Study
  • Streit Service and Solution - Customer Case Study
  • Super Group - Customer Case Study
  • World-class university improves service quality with better visibility and highly configurable ITSM platform
  • The Old Mutual - Customer Case Study
  • University of New Mexico - Customer Case Study
  • Leveraging the flexibility of Cherwell and AWS, university customizes ITSM solution to address unprecedented enrollment numbers
  • Western Carolina University - Customer Case Study

About Cherwell Software

Cherwell Software is the developer of Cherwell Service Management®, an award-winning business technology and IT service management (ITSM) platform recognized by leading industry analysts worldwide. Cherwell Software empowers organizations to transform their business through the rapid adoption and easy management of digital services. Cherwell’s adaptable platform has enabled thousands of organizations to modernize their business operations with customizable service management, automation, and reporting across the enterprise.

back to top