Vidéotron achieves centralized multichannel customer engagement and improved agent efficiency with Genesys
Vidéotron
Martin Marois
Senior Manager, IT for Contact Center Technologies
B2B Case Studies Featuring Vidéotron as the Customer
Explore case studies featuring Vidéotron as the customer — learn how vendors and partners helped Vidéotron solve real business challenges.
Case Studies
Showing 5 Success Stories about Software and Services used by Vidéotron
Videotron - Customer Case Study
Vidéotron achieves converged billing and one-stop customer service with Openet Convergent Mediation
Vidéotron achieves real-time charging and scalable converged billing with NetCracker's Online Charging System
Vidéotron
Serge Legris
Vice-President, Engineering, Technologies and Products
Vidéotron achieves faster scheduling and more accurate timesheets with Agendrix
Vidéotron
Patrick Gingras
Vidéotron
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