United Utilities - Customer Case Study
B2B Case Studies Featuring United Utilities as the Customer
Explore case studies featuring United Utilities as the customer — learn how vendors and partners helped United Utilities solve real business challenges.
Case Studies
Showing 12 Success Stories about Software and Services used by United Utilities
United Utilities - Customer Case Study
United Utilities
Louise Beardmore
Customer Services and People Director
United Utilities achieves 25% cost savings and 75% workshop productivity with Civica Tranman
United Utilities
Pat Nolan
Transport Manager
United Utilities achieves industry-leading customer service with SS&C Blue Prism
United Utilities
Genevieve Wallace Dean
Head of Robots
Elevating United Utilities' digital customer experience across a decade-long partnership
Allowing 7 million customers to manage their accounts, on their terms
United Utilities
Denise Maskew
Customer Digital Manager
United Utilities - Customer Case Study
Promoting Pipe Protection
United Utilities achieves no-delay, scalable meter request processing with SS&C Blue Prism intelligent automation
United Utilities
Genevieve Wallace Dean
Head of Robots
United Utilities achieves 2,000 hours saved annually by automating text messaging with SS&C Blue Prism
United Utilities
Genevieve Wallace Dean
Head of Robots
United Utilities achieves 24x faster reporting and on-demand updates with SS&C Blue Prism
United Utilities
Genevieve Wallace Dean
Head of Robots
United Utilities - Customer Case Study
United Utilities
John Daniels
Data Delivery Lead
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