TTEC is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world’s most innovative brands. The Company provides its outcome-based customer engagement solutions through TTEC Digital which designs and builds customer experience consulting and technology solutions and TTEC Engage which operates customer care, growth and trust and safety services. Founded in 1982, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.

Case Studies

Showing 7 Success Stories about Software and Services used by TTEC

TTEC achieves faster call-center onboarding, 146% higher employee NPS and 10% lower attrition with SAP Litmos

How TTEC Increased Sales-Accepted Leads By 317% With Everstring

TTEC achieves 159% higher agent revenue and major efficiency gains with NICE Systems (Nexidia Analytics)

TTEC achieves faster, more accurate hiring with Sterling’s seamless background-check integration

TTEC - Customer Case Study

TTEC achieves higher win rates and improved rep satisfaction with People.ai Sales Solution

How TTEC cut video production time by 70%

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