Case Studies

Showing 12 Success Stories about Software and Services used by Sheffield City Council

Word is Out for Growing Literary Festival

Sheffield City Council - Customer Case Study

Sheffield City Council - Customer Case Study

Sheffield City Council achieves improved first-call resolution with Knowledge Powered Solutions' Knowledge Management Software

Empowering citizens to engage digitally

Going from 20% task completion to 100% with Sheffield City Council

Making an Impact with Sheffield Council

Sheffield City Council Using intuitive technology from Idox to capture the student voice

Anthesis was commissioned by Sheffield City Council to source funding to replace the heating system boilers for the large residential Pedley Estate through its District Heating scheme

Sheffield City Council achieves 60%+ automated NLP call handling and resilient omni-channel services with Content Guru's storm platform

Sheffield City Council - Customer Case Study

Home/Sheffield Council Improved CX with Verint for Citizen Engagement Sheffield Council Drives Savings and Improved CX with Verint for Citizen Engagement

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