Permanent TSB achieves higher contact and productivity rates in mortgage collections with Alvaria's contact centre solution
Permanent TSB
Marc Hicks
Dialler Manager
B2B Case Studies Featuring Permanent TSB as the Customer
Explore case studies featuring Permanent TSB as the customer — learn how vendors and partners helped Permanent TSB solve real business challenges.
Case Studies
Showing 10 Success Stories about Software and Services used by Permanent TSB
Creating a digital banking leader through a new customer-centric website which has increased lead generation by 2,100%
Permanent TSB - Customer Case Study
Permanent TSB
Niall O'Grady
Previously Director
Permanent TSB - Customer Case Study
Permanent TSB
Karina O’Donnell
Head of Customer Operations
Keep going Our permanent tsb app has 90% user penetration
Permanent TSB
Eamon Martin
Online & Mobile Development Manager
Helping Permanent TSB get to know their customers
Permanent TSB - Customer Case Study
Permanent TSB streamlines QA and improves agent performance with Scorebuddy
Permanent TSB
Amy Breen
Business Assurance Senior Manager
Permanent TSB improves customer satisfaction with IBM Business Automation Workflow
Permanent TSB
Elaine Kearns
Head of Complaints & Remediation
Permanent TSB - Customer Case Study
Permanent TSB
Dave Byrne
Fraud Technology Manager
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