Scorebuddy is a cloud based All in One Quality Assurance software platform for Contact Center professionals; used to Find, Fix and Measure quality issues resulting in a great customer experience and quantifiable results. Using scorecards, text analytics, surveys and training and development solutions they provide a comprehensive platform for Call Center professionals who want to significantly improve Customer Experience.
Showing 15 Scorebuddy Customer Success Stories
5CA
Linda Matthijs
Responsible for Global Quality Management
Allianz
Nikki Woolgar
People, Performance and Development Manager
Beachbody
Doug Hammar
Director of Training & Development
BenefitMall
Leading Human Resource and Payroll Solution Provider
Moneyboat
Roni Reid
Quality Assurance Officer
Permanent TSB
Amy Breen
Business Assurance Senior Manager
Premiere Global Bank
Sanlam
Leonie Cooper
Resolution Manager
The Echelon Group
Beth Hendrickson
Vice President of Operations of Operations
The New York City Carpenters Benefit Funds (NYCCBF)
Heather Veras
Quality Assurance Analyst
TomTom
Tucows
Urban Utilities
Juliette
Performance Coach
World Wildlife Fund
Ben Adaway
Head of Support Services Development
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