Case Study: Permanent TSB automates real-time fraud detection with Featurespace

Permanent TSB automates fraud detection in real time with Featurespace

Permanent TSB, one of Ireland's top five banks, sought to align with PSD2 fraud monitoring requirements and strengthen its security strategy. The bank needed a system to provide real-time fraud detection while also enhancing its customers' experience. To meet this challenge, Permanent TSB partnered with vendor Featurespace.

Featurespace implemented its Featurespace Platform to automate fraud detection. The solution analyzed customer payment journeys to accurately predict individual behavior in real time. This integration resulted in a reduction of false positives and increased operational efficiency for the bank, allowing for custom rule writing in a non-code environment.

Permanent TSB