Reaching 24,000 More Residents With a New Approach to Digital Communications
North Lanarkshire Council
Mark Barbieri
Digital Media Officer
B2B Case Studies Featuring North Lanarkshire Council as the Customer
Explore case studies featuring North Lanarkshire Council as the customer — learn how vendors and partners helped North Lanarkshire Council solve real business challenges.
Case Studies
Showing 7 Success Stories about Software and Services used by North Lanarkshire Council
North Lanarkshire Council Website Handles Coldest Winter in 100 Years
North Lanarkshire Council
Sue Roberts
Website Development Project Owner
North Lanarkshire Council achieves digital-first customer service transformation and £785,000 annual savings with Verint Systems
North Lanarkshire Council
Peter Tolland
Chief Information Manager
North Lanarkshire Council achieves 15% cost reduction and 20% productivity gain with Kirona
North Lanarkshire Council
Robert Forman
Service Manager for Business Process Change and Improvement
North Lanarkshire Council achieves same-day resident responses and higher field productivity with Pitney Bowes ConfirmConnect
North Lanarkshire Council
Steven Broadfoot
Customer Service and Compliance Manager for Environmental Assets
North Lanarkshire Council achieves seamless citizen experience and one-login access with Civica’s Master Data Management (MultiVue)
North Lanarkshire Council
Peter Tolland
Chief Information Manager
North Lanarkshire Council - Customer Case Study
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