Case Study: North Lanarkshire Council achieves improved citizen engagement with GovDelivery

Reaching 24,000 More Residents With a New Approach to Digital Communications

North Lanarkshire Council needed a better way to communicate with residents and improve engagement across its public services. GovDelivery, part of the Granicus platform, was used to help the council strengthen digital communications and make it easier to reach citizens more effectively.

GovDelivery implemented its government communications solution to support North Lanarkshire Council’s outreach, helping the council improve the delivery of information and digital services. The result was stronger citizen engagement and better outcomes through more targeted, efficient communication, backed by GovDelivery’s wider network trusted by 150+ UK public sector organisations.

North Lanarkshire Council

Mark Barbieri

Digital Media Officer