Co-op humanises customer experience and boosts colleague engagement with Service Management Group's video feedback solution
Co-op
Danny Slevin
Customer Experience Insight Manager
B2B Case Studies Featuring Co-op as the Customer
Explore case studies featuring Co-op as the customer — learn how vendors and partners helped Co-op solve real business challenges.
Case Studies
Showing 20 Success Stories about Software and Services used by Co-op
Co-op achieves a smoother insurance quote journey with Si Digital
Co-op gives colleagues control over shift management with ustwo’s Shifts app
Co-op connects communities in lockdown with ustwo's rapid Co-operate pivot
Co-op boosts employee savings and financial wellbeing with Stream
Co-op
Paul Caudwell
Wellbeing Manager
Co‑op achieves faster checkout and increased online grocery sales with PayPal
Co-op
Chris Conway
eCommerce Director
Co-op improves customer search and basket size with Algolia
Co-op
Gareth Cottiss
eCommerce Development Manager
Co-op improves grocery search and grows basket sizes with Algolia
Co-op
Gareth Cottiss
eCommerce Development Manager
Co-op hires 20,000 staffers yearly with Oracle Cloud
Co-op
Allan Leighton
Chairperson
Co-op improves colleague wellbeing and engagement with YuLife
Co-op
Paul Caudwell
Wellbeing Manager
Co-op - Customer Case Study
Giving 45,000 Co-op colleagues the power to control their own working lives
Co-op
Chris Ward
Shifts Product Owner
Co-op - Customer Case Study
Co-op
Adam Warburton
Head of Digital Product
Co-op - Customer Case Study
Co-op - Customer Case Study
Co-op - Customer Case Study
Co-op turns customer conversations into insights and boosts CSAT with Sabio
Co-op
Claire Carroll
Head of Member and Customer Service
Co-op - Customer Case Study
Co-op - Customer Case Study
Co-op
Steve Kerrigan
New Product Development Manager
Clear communication makes a comfortable rider
No matching case studies
