Automattic achieves 24/7 virtual global support and 85–95% CSAT with Zendesk
Automattic
Kristina Nikolova
Director of Support Operations
B2B Case Studies Featuring Automattic as the Customer
Explore case studies featuring Automattic as the customer — learn how vendors and partners helped Automattic solve real business challenges.
Automattic, Inc. is a web development company founded in 2005, best known for WordPress.com, WooCommerce, and Jetpack. The company builds internet software and services used by millions of websites worldwide.
Case Studies
Showing 10 Success Stories about Software and Services used by Automattic
How The Famously Remote Company Automattic Makes Peer Reviews Work
Automattic
Grigorij Urasov
Happiness Engineer
Valentina Thörner Trust Your Support Agents to Peer Feedback
Automattic
Valentina Thörner
Former Happiness Engineer
How the Makers of WordPress.com Foster Feedback in a Remote Team
Automattic
Valentina Thörner
Former Happiness Engineer
Automattic saves 50+ hours per month with Metaview
Automattic
Nitin Moorjani
Director of Talent Operations
Automattic achieves remote-work productivity and growth with Fleep
Automattic reduces application noise and speeds candidate review with Metaview Application Review
Automattic saves 50+ hours per month with Metaview
Automattic unifies product teams and speeds up workflows with Linear
Automattic strengthens async-first team collaboration with Range
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