Yellow.ai B2B Case Studies & Customer Successes

Yellow.ai is the World’s Leading Conversational CX Automation Platform, recognized by Gartner, IDC & G2 Crowd a leader. yellow.ai brings the best of AI and Human intelligence together, to automate Customer Experience for large brands and enterprises. Trusted by 700+ global enterprises like Sephora, MG Motors, Bajaj Finserv, Food Panda, BPCL, Waste Connections US, and Tata, yellow.ai has clients spread over 30 countries, with chat and voice bots in 100+ languages, across 35+ channels like Web, WhatsApp, Instagram, In-App, IVR, Contact Center and more.

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Yellow.ai B2B Case Studies & Customer Successes

Case Studies

AirAsia empowers employees with gen AI-powered chatbot for seamless self-service

Bajaj Finserv scales in revenue and CX with Yellow.ai

Bajaj Finserv - Customer Case Study

Bengaluru Metro launches industry-first QR ticketing service powered by AI automation

Bharat Petroleum transforms CX, bolsters sales, and handles 80 Million+ platform conversations

Coda achieves high customer satisfaction with 85% automation using a gamified Conversational AI experience

Domino’s cooks up delightful customer experience and digital delivery with Yellow.ai

Hero Motocorp drives 33% more lead conversions with dynamic AI agents

Hyundai boosts revenue and improves customer service with AI automation

India’s largest paint manufacturer cuts down critical call volume and improves user engagement

Leo Coffee provides exceptional customer engagement and expands sales

Lion Air Group transforms customer service with 90% automation powered by Yellow.ai’s dynamic AI agent

Lion Parcel elevates customer service with 85% automation powered by Generative AI

Pelago reimagines customer experience with generative AI powered automation

Sayurbox boosts customer experience while reducing costs and increasing revenue

Sony enables round-the-clock service with voice automation

Heads Up for Tails scales online business and increases revenue amidst a global pandemic

Tiket supercharges customer experiences with Yellow.ai

UnionBank achieves 3X increase in self-serve users with AI automation

Waste Connections enables voice AI agent to handle 100K+ unique users per year

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