Rasa B2B Case Studies & Customer Successes

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Rasa is building the standard infrastructure for conversational AI. With over half a million downloads since launch, their open-source tools are loved by developers worldwide, and Rasa runs in production everywhere from startups to Fortune 500s. Their friendly community is growing fast, with developers from all over the world learning from each other and working together to make text- and voice-based AI assistants better.

Case Studies

Showing 19 Rasa Customer Success Stories

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Circle Medical achieves automated prescription refills and faster patient responses with Rasa

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Dialogue uses Rasa to automate patient evaluation and allow for more quality time with medical practitioners

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Eddy Travels achieves 96% NLU accuracy and richer conversational experience with Rasa

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The HR team at ENGIE uses Rasa internally to help every employee reach their full potential

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ERGO achieves 30% request automation and faster, 24/7 customer support with Rasa

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Helvetia achieves 30%+ policy conversion and end-to-end claims automation with Rasa

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Helvetia achieves 30%+ upsell conversion through an on‑prem AI sales assistant with Rasa

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Helvetia (leading Swiss insurer) automates bicycle theft claims and reduces costs with Rasa

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Lemonade achieves internal process automation and faster deployments with Rasa

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Major US Technology Company achieves 80% faster IT helpdesk response times with Rasa

Meekan achieves in-house NLU, improved performance and data ownership with Rasa

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N26 achieves automated handling of up to 30% of customer service requests with Rasa

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nib Group achieves 29% increase in service adoption with Rasa's customizable conversational AI

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Orange uses a contextual AI assistant to help customers troubleshoot common internet connectivity issues, 24/7

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PicPay achieves rapid, scalable nationwide COVID-19 emergency aid distribution with Rasa

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Raiffeisen attracts millennial customers with Rasa's automated personal finance assistant

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T‑Mobile reduces wait times and delivers personalized messaging self‑service to 10% of customers with Rasa

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Talkspace achieves HIPAA-compliant automated patient onboarding and lower acquisition costs with Rasa

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Tia achieves HIPAA-compliant, on-prem NLU for women’s health in days with Rasa

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