Rasa B2B Case Studies & Customer Successes

Rasa is building the standard infrastructure for conversational AI. With over half a million downloads since launch, their open-source tools are loved by developers worldwide, and Rasa runs in production everywhere from startups to Fortune 500s. Their friendly community is growing fast, with developers from all over the world learning from each other and working together to make text- and voice-based AI assistants better.

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Rasa B2B Case Studies & Customer Successes

Case Studies

Circle Medical uses Rasa to build an AI assistant to offer patients quick and easy medication and prescription refills with full-service medical practice

Dialogue uses Rasa to automate patient evaluation and allow for more quality time with medical practitioners

Eddy Travels' AI-powered assistant increased the NLU accuracy to 96% and provided a much-improved chatting experience

The HR team at ENGIE uses Rasa internally to help every employee reach their full potential

ERGO uses Rasa to supply human agents with automated suggestions to answer complex questions, using deep learning-based NLP

Helvetia uses AI assistants to transform customer experience in sales, marketing and customer service

Helvetia’s product team achieved a conversion rate of over 30% selling additional insurance policies, via a smart natural language text-based chatbot

Using Rasa X Enterprise Edition, Helvetia built an AI assistant to handle the claims process for their bicycle insurance in Facebook Messenger - saving money in the process

How Lemonade uses Rasa to automate internal processes and drive automation with their bot, Cooper

A major US technology company introduced an AI assistant based on Rasa, reducing the average response time by 80%

Meekan switched from the cloud-based API Microsoft LUIS to their own in-house NLU with Rasa

How N26 uses Rasa to build an AI assistant to automate customer support delivering the best customer experience

After establishing Rasa as their primary Conversational AI platform, nib Group saw a 29% increase in self-service adoption amid a dramatic rise in contacts due to Covid-19.

Orange uses a contextual AI assistant to help customers troubleshoot common internet connectivity issues, 24/7

In the face of a pandemic, PicPay rises to the challenge of distributing aid to families across Brazil, using Rasa.

Raiffeisen built an AI assistant to automatically handle millennials’ most common questions

T-Mobile - Customer Case Study

Talkspace uses Rasa to automate onboarding with patients, bringing them closer to their vision of ‘Therapy for All’

Incorporate HIPAA-compliant natural language understanding for better women’s health

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