Planhat B2B Case Studies & Customer Successes

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Planhat is a powerful, beautiful, and an easy to use tool for Customer Success. It helps companies reduce churn, increase and identify upsell opportunities, communicate seamlessly with team members, and these are just a few things Planhat does. At Planhat, they are passionate about customer success and are proud to have been part of the evolution of CS over the past 15 years - with a team and founders who have been working in the field since before the official title of customer success came about. With all the experience and knowledge they built a solution that they love to use, and one that their customers enjoy using to achieve their financial and operational goals.

Case Studies

Showing 22 Planhat Customer Success Stories

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Abacum achieves scalable Customer Success and a better customer experience with Planhat Customer Portals

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Bannerflow - Customer Case Study

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Basis Technologies achieves greater efficiency and time savings with Planhat

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Belkins reduces onboarding time and churn with Planhat

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Birdie saves at-risk customers with Planhat

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Cognigy scales customer success and maintains strong NRR with Planhat

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Macrobond Financial reduces churn by 20% with Planhat

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May Mobility improves customer health with Planhat

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Natilik achieves actionable customer insights and higher renewal rates with Planhat

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Pexip achieves reduced churn and a unified 360° customer view with Planhat

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PushPress improves customer health and saves time with Planhat

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Qulture.Rocks achieves onboarding NPS of 78 and 80% faster handovers with Planhat

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Redis boosts upsells and reduces churn with Planhat

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Simple Poll boosts expansion revenue with Planhat

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StoryStream achieves 30% faster time to value with Planhat

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Recruitee achieves a 10% increase in customer retention in 12 months with Planhat

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THRIVE Learning achieves increased upsells and unified NRR tracking with Planhat

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Toon Boom Animation achieves customer expansion and reduced churn with Planhat

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Trustpilot saves hundreds of hours with Planhat

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UXCam achieves better customer visibility and efficiency with Planhat

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UXCam achieves streamlined customer success and a single source of truth with Planhat

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Zenloop achieves improved net retention and efficiency with Planhat

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