Case Study: StoryStream achieves 30% faster time to value with Planhat

StoryStream - Customer Case Study

StoryStream, a UK-based visual commerce software company, struggled with unclear task ownership, inconsistent onboarding processes, and poor time to value (TTV) for new clients. In the absence of clear metrics, capacity planning was difficult and bottlenecks were hard to identify.

Using Planhat, StoryStream built tailored onboarding workflows, automated repetitive tasks, assigned clear ownership, and created transparent dashboards and a customer-facing portal for sharing documents and project plans. With Planhat, the team improved TTV by over 30% and created a more streamlined, structured, and data-driven onboarding process.

StoryStream

Hannah Revell

Senior Implementation Manager