Luminoso

Luminoso is an enterprise software company creating and selling technology that empowers clients to understand, measure and act on large amounts of unstructured text across multiple channels. Luminoso enables global companies to tap into customer experience, fine-tune marketing strategy, elevate customer service and evolve product offerings. In a flat world, Luminoso multi-lingual capabilities give global companies the ability to understand their customers worldwide.

Case Studies

Showing 13 Luminoso Customer Success Stories

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athenahealth operationalizes customer feedback to drive clinical and financial results

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Major pharmaceutical seeks to understand the caregiver experience

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The Centers for Disease Control and Prevention predicts spread of the flu with text analytics

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DENSO discovers and understands relevant maintenance information, fast

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Financial services firm uncovers insights from customer survey responses

Telecommunications improves employee engagement and customer loyalty with AI

Hilton explores employee feedback

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Consumer electronics leader detects, triages, and fixes emerging issues at launch

Luxury Hotel Assessment Company - Customer Case Study

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Leading natural language understanding for next-level client deliverables

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Mobile game developer automates support tickets

Office supplies retailer discovers key issues in contact center data

How shoppers select retailers

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