JRNI B2B Case Studies & Customer Successes

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JRNI is an enterprise-class appointment scheduling platform for managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that engage more customers, optimize your workforce, and increase revenue and profitability.

Case Studies

Showing 13 JRNI Customer Success Stories

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B&H (photo, video & audio retailer) achieves 1,000+ online‑scheduled in‑store appointments in five months with JRNI

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Baby Bunting achieves 3,000 weekly car seat fittings and 60% online bookings with JRNI

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Barnsley Metropolitan Borough Council achieves 49% digital channel shift with JRNI

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Dunelm achieves contactless curbside pickup and 2,500+ daily collections with JRNI

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Falck Assistance achieves 75% self-service delivery with JRNI

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Harry Rosen, Inc achieves scalable, high-conversion appointments and boosted online sales with JRNI

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JoJo Maman Bébé achieves 3,000 appointments in 10 months and boosts customer lifetime value with JRNI’s Appointments Application

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Monkhouse Schoolwear achieves COVID-safe reopening and 90% pre-booked back-to-school appointments with JRNI Appointments

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Oriental Bank achieves over 50% shorter wait times with JRNI

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Room & Board achieves seamless, automated design appointments and increased sales with JRNI Appointments

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Signet Jewelers - Customer Case Study

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Top-5 Global Bank Turns to JRNI to Upscale In-Person Experiences and Increase Staff Efficiency

Urban Outfitters sustains 25,000+ customer engagements and boosts purchase rates with JRNI Appointments

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