GMS

GMS is the AI communications solutions partner for Mobile Network Operators and enterprises globally. GMS’ deep understanding of MNO and Enterprises messaging business, expertise in network protection, and global connectivity set the foundations for GMS to move into the future: AI communications solutions that enable great customer engagement and exceptional customer experiences. Through recent acquisitions, GMS has enhanced its product portfolio with Generative AI and Conversational AI, as well as improved the technical capabilities of GMS CPaaS. The new GMS product offering will help their clients to grow their business, improve operational efficiency and build trust between their brands and their customers.

Case Studies

Showing 13 GMS Customer Success Stories

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Azerfon - Customer Case Study

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Comfy - Customer Case Study

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Geocell - Customer Case Study

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How a fast food chain with over 20,000 locations increased customer care self-service rates by 30% with AI Chatbots by GMS

How a large international bank improved customer care efficiency and achieved 75% recognition rate with AI Chatbots by GMS

Large Middle Eastern Mobile Network Operators - Customer Case Study

METRO Cash & Carry - Customer Case Study

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How AI Chatbots by GMS helped a multi-national wholesaler based in Germany to improve hiring efficiency and employee onboarding

OKKO PAY by Fishka - Customer Case Study

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Smart Nepal - Customer Case Study

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Team Telecom Armenia - Customer Case Study

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UkrSibbank BNP Paribas Group - Customer Case Study

UkrSibbank BNP Paribas Group logo

VEON Armenia - Customer Case Study

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