Druid B2B Case Studies & Customer Successes

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Druid is an intelligent chat bot that empowers employees, customers and partners to digitally communicate with your business and enterprise systems in the most intuitive, efficient and human-like way. The Druid applies modern technologies and design principles, providing a familiar(chat) user experience across all lines of business, tasks and devices. You enable users to interact with complex business systems even when they do not have access to them. Druid’s assistance reduces the time spent by employees with data operation (non-productive time) and increases data quality, therefore reducing the overall costs for the same output.

Case Studies

Showing 24 Druid Customer Success Stories

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Auchan Improves SLA Response Time by 40% with DRUID Agentic AI

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Banca Transilvania Uses DRUID's AI Agent to Boost Productivity

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Banca Transilvania Meets Growing Demand with DRUID's AI Agents

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Banca Transilvania Uses DRUID AI Agents for HR Automation

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A Leader in the European Prepaid Corporate Services Transforms Customer Experience with Agentic AI​

FAN Courier Uses DRUID AI Agents to Enhance Customer Service

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Georgia Southern University Uses DRUID AI Agents to Revolutionize Student Engagement and Operations

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No.1 Independent French Pharma Company Adds AI Agents to Support Sales Process​es

Principal Insurer in CEE Boosts Digital Transformation With DRUID's Agentic AI

One of the Largest Children’s Hospitals in the US Embarks on a Digital Transformation Journey with DRUID's Agentic AI Technology

Largest Retailer in Australia Enhances Customer Experience with DRUID AI Agents

Leading Utilities Company in CEE Creates Improved Digital Customer Experience Using AI Agents

Liberty Shared Services Embraces DRUID AI Agents to Streamline Internal Collaboration

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Major CEE Bank - Customer Case Study

Major Sanitation Company in CEE Makes Contracting Sanitation Services Smoother with DRUID AI Agents

MatrixCare is Enhancing Customer Support Responsiveness with DRUID AI Agents for Healthcare

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OTP Bank Improves Customer Support In Critical Pandemic Times With The Use of An Intelligent Virtual Assistant

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OTP Bank's Strategic Integration of Agentic AI to Enhance Customer Support and Operational Efficiency

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OTP Leasing boosts customer experience with Eliza, DRUID AI virtual assistant!

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Regina Maria Patients Benefit from AI Agent Support for Digital Symptom Checking and Appointment Scheduling

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Major Healthcare Clinic Boosts Patient Engagement with DRUID AI Agents

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How Regina Maria Uses AI Automation to Drive Efficiency and Cost Savings

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Advancing Telecom Excellence through AI-powered Personalization ​of Customer Support

Top Telco Company Automates Customer Support and Services Acquisition With AI Agents

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