CSG International

CSG is a leading business support solutions provider and a trusted partner to some of the most well-known companies in the world. They’ll help you tackle the complexity of a changing business, bringing more than 35 years of experience supporting the world’s most respected communications, media and entertainment service providers and making their hardest decisions simpler and smarter. They offer BSS and revenue management, customer experience and digital monetization solutions for every stage of the customer lifecycle so you can deliver an outstanding customer experience that adapts to your customers’ rapidly changing demands.

Case Studies

Showing 17 CSG International Customer Success Stories

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Competitive Advantage Through Speed and Innovation

Large Cable Company - Customer Case Study

CSG Interactive Messaging Solution Creates Differentiated Approach to Notifying Customers of Pending Shipments and Deliveries

Lincoln Electric System Improves Customer Satisfaction, Reduces Late-Payment and Streamlines Billing Process with CSG Output Solutions and Message Manager

Lincoln Electric System logo

Midsized Broadband Providing Company - Customer Case Study

CSG Interactive Messaging Solution Enables Bank to Alert Customers to Potential Fraud

Differentiate the Customer Experience, Improve Productivity & Lower Costs

National Retail Pharmacy Chain Prescribes Proactive Approach to Refilling Millions of Prescriptions

NewWave is Committed to Making Customer Interactions Simple and Positive

NewWave Communications logo

North American Communications Service Provider - Customer Case Study

Optus - Customer Case Study

Optus logo

QuadPlay Provider Adds Self Service Capabilities with CSG

Quadplay logo

Suddenlink Improved Its Direct Mail and Saw Its Consumer Ratings Jump as a Result of Working with CSG Message Manager

Suddenlink logo

Tier One Cable Providing Company - Customer Case Study

Generating Operational Savings Through Innovative Technology

Vivo logo

Streamlining Field Service Operations for Better Customer Care - Customer Case Study

XO Communications Achieves Operational Excellence with CSG Convergent Billing

XO Communications logo

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