CSG International B2B Case Studies & Customer Successes

CSG is a leading business support solutions provider and a trusted partner to some of the most well-known companies in the world. They’ll help you tackle the complexity of a changing business, bringing more than 35 years of experience supporting the world’s most respected communications, media and entertainment service providers and making their hardest decisions simpler and smarter. They offer BSS and revenue management, customer experience and digital monetization solutions for every stage of the customer lifecycle so you can deliver an outstanding customer experience that adapts to your customers’ rapidly changing demands.

Case Studies

Showing 17 CSG International Customer Success Stories

Asia Pacific Telecom achieves faster growth and lower costs with CSG International

Asia Pacific Telecom

Paul Chang

Chief Information Officer

Nation’s Largest Satellite Digital Services Provider improves customer experience and lowers costs with CSG Interactive Messaging

Nation’s Largest Satellite Digital Services Providing Company

National Retail Pharmacy Chain boosts prescription refill revenue with CSG Interactive Messaging

National Retail Pharmacy Chain

NewWave Communications improves billing clarity and reduces support calls with CSG International

NewWave Communications

Kyle Alcorn

Vice President of Marketing

North American Communications Service Provider reduces ACH returns with CSG Check Verification

North American Communications Service Provider

Optus improves corporate billing and customer service with CSG International Singleview

Optus

John Bickmore

Director of Billing Services

Quadplay streamlines payments and reduces wait times with CSG self-service kiosks

Quadplay

Suddenlink boosts customer ratings and direct mail effectiveness with CSG Message Manager

Suddenlink

Marsha Gee

Vice President of Billing Operations

Tier One Cable Provider achieves higher technician productivity and lower costs with CSG International

Tier One Cable Providing Company

Vivo achieves lower TCO and higher capacity with CSG International

Vivo

Agenor Leão

Director of Business Relations and Solutions

Voice, Video and Data Services Provider streamlines field service operations with CSG International

Voice, Video and Data Services Provider

XO Communications achieves operational excellence with CSG Convergent Billing from CSG International

XO Communications

Rob Geller

Chief Information Officer

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CSG International B2B Case Studies & Customer Successes

Case Studies

Asia Pacific Telecom achieves faster growth and lower costs with CSG International

Large Cable Company reduces support calls and statement costs with CSG International

Leading Shipping and Logistics Company achieves better customer experience with CSG International Interactive Messaging

Lincoln Electric System improves billing clarity and customer satisfaction with CSG International

Midsized Broadband Provider Reduces Costs and Boosts Customer Satisfaction with CSG Secure eStatement

Nation’s Largest Bank Stops Fraud in Its Tracks with CSG Interactive Messaging