CareAR B2B Case Studies & Customer Successes

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CareAR, supported by Xerox and ServiceNow, is the Service Experience Management (SXM) leader.  They make expertise accessible instantly for users through remote, live visual augmented reality (AR) and AI interactions, instructions and insights as part of a seamless digital workflow experience. CareAR sets the benchmark for the SXM category by bridging skills gaps, accelerating knowledge transfers, providing greater operational efficiencies, and enhancing customer outcomes and safety.

Case Studies

Showing 11 CareAR Customer Success Stories

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Alghanim Industries optimizes field service operations with CareAR Assist

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Customer Engineering Services boosts issue resolution with CareAR Assist

Customer Engineering Services (CES) logo

D-Groupe achieves faster technical support and installations with CareAR Assist

D-Groupe logo

a multinational technology conglomerate improves training engagement and outcomes with CareAR Assist

Green Office Partner reduces printer downtime with CareAR

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a large multimodal transportation company achieves 52% faster MTTR with CareAR

Med Tech achieves near-perfect LOTO compliance with CareAR

Med Tech logo

Sapphire Utility Solutions achieves near-zero damage to network monitors with CareAR

Sapphire Utility Solutions logo

Service IT Direct achieves up to 85% support cost savings with CareAR Assist

Service IT Direct logo

Soludoc leverages CareAR’s AR and AI-powered remote assistance for ERT Technologies to optimize their operations

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Visioneer achieves remote maintenance savings and improved customer service with CareAR Assist

Visioneer, Inc. logo

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