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Backline by DrFirst is an industry-leading communications ecosystem that empowers forward-thinking healthcare organizations to deliver exceptional care to patients anywhere. The result: increased ROI, streamlined workflows, and better patient care.
Backline by DrFirst B2B Case Studies & Customer Successes
Case Studies
Showing 13 Backline by DrFirst Customer Success Stories
Academic IDN achieves fewer avoidable patient transfers with Backline by DrFirst
Academic IDN
Advanced Healthcare Associates achieves lower costs and secure, faster field communication with Backline by DrFirst
Advanced Healthcare Associates
Amy Jackson
Call Center Agent
Behavioral Health Group achieves 99% faster call center response time with Backline by DrFirst
Behavioral Health Group
Cancer Care Group achieves faster, secure mobile documentation and reduced accounts-receivable days with Backline by DrFirst
Cancer Care Group
Stephen Freeland
Chief Executive Officer
Catawba Valley Medical Center Reduces Time to Care and Clinician Burden for Respiratory Therapy with Backline
Catawba Valley Medical Center
Laurie Joplin
Director of Pulmonary Services
CHN achieves enterprise-wide clinical communication and workflow improvements with Diagnotes
Community Health Network
Hancock Health uses Diagnotes to streamline communication and reduce non-urgent interruptions
Hancock Health
Michael Fletcher
Chief Medical Officer
Indiana University Health achieves 89% faster consults with Backline by DrFirst
Indiana University Health
Hospital at Home program at academic health system reduces readmissions by 50%
Indiana University Health
King’s Daughter Medical Center Emergency Department achieves faster, safer patient care and reduced time-to-care with Backline by DrFirst
King’s Daughter Medical Center Emergency Department
Nick Smith
Nurse Manager
Leading Health System achieves $700K cost savings by replacing pagers with Backline by DrFirst
Leading Health System
Queen Anne’s County Department of Emergency Services achieves faster, safer in-field care and improved medication management with Backline by DrFirst
Queen Anne’s County Department of Emergency Services
Scott Wheatley
Assistant Chief of EMS
Ringgold County Hospital achieves enhanced patient safety and HIPAA-compliant secure messaging with Backline by DrFirst
Ringgold County Hospital
Carrie Main
Director of Health Information Systems
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