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Backline by DrFirst
Backline by DrFirst is an industry-leading communications ecosystem that empowers forward-thinking healthcare organizations to deliver exceptional care to patients anywhere. The result: increased ROI, streamlined workflows, and better patient care.
Case Studies
Showing 13 Backline by DrFirst Customer Success Stories
Diagnotes Reduces Call Center and Field Operations Cost for a Post-Acute Care Medical Group
Advanced Healthcare Associates
Amy Jackson
Call Center Agent
Behavioral health call center improves response time by 99% using mobile platform
Behavioral Health Group
Diagnotes Streamlines Documentation and Billing Process for Large Radiation Oncology Practice
Cancer Care Group
Stephen Freeland
Chief Executive Officer
Catawba Valley Medical Center Reduces Time to Care and Clinician Burden for Respiratory Therapy with Backline
Catawba Valley Medical Center
Laurie Joplin
Director of Pulmonary Services
CHN achieves enterprise-wide clinical communication and workflow improvements with Diagnotes
Community Health Network
Hancock Health uses Diagnotes to streamline communication and reduce non-urgent interruptions
Hancock Health
Michael Fletcher
Chief Medical Officer
Academic health system achieves 89% faster consults using mobile platform
Indiana University Health
Hospital at Home program at academic health system reduces readmissions by 50%
Indiana University Health
Improve Patient Outcomes and Speed Time-to-Care
King’s Daughter Medical Center Emergency Department
Nick Smith
Nurse Manager
Leading health system saved $700K by replacing pagers with mobile platform
Leading Health System
In-Field Access to Patient Data Helps Improve Care and Increase Efficiency
Queen Anne’s County Department of Emergency Services
Scott Wheatley
Assistant Chief of EMS
Critical Access Hospital Uses Secure Messaging to Enhance Patient Safety
Ringgold County Hospital
Carrie Main
Director of Health Information Systems
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