Bizagi B2B Case Studies & Customer Successes

Abengoa achieved continuous process improvement with Bizagi

Abengoa

Abengoa uses prolific process factory to automate over 360 processes in 2 years

Abengoa

Adidas selects Bizagi for its flexibility and ease of use

Adidas

adidas transforms supply chain across 400 factories to improve operational efficiency by 60%

Adidas

AEON - Customer Case Study

AEON

Tony Fung

CIO

AgFirst Farm Credit Bank replaces legacy processes with Bizagi to close cases 60% faster

AgFirst Farm Credit Bank

Bala Sivankoil

Director of Application Development

European airline cut the delivery time for critical IT environment provisionion by 50%

Airfrance

Sebastien Doido

Technical Leader

American HealthCare - Customer Case Study

American HealthCare

Varoojan Deronian

Director Business Process Management

Health Savings Administrator sees 75% faster case resolution using business process automation Center of Excellence

American Healthcare Savings Administrator

Anida chose Bizagi to address a burning issue at lightning speed

Anida

Anida - Customer Case Study

Anida

Alberto Serfaty

Senior Manager Performance Improvement

Top Asian securities company drives business growth and ensures compliance with automated processes through centralized sales portal

Asian Securities Brokerage Company

Audi Japan saves 60 hours each week with Bizagi BPMS

Audi Brussels

Audi Japan automates core finance processes, shrinking processing time by 75%

Audi Brussels

Leading Colombian bank re-engineers systems with low-code automation for customer-centricity

Banco de Occidente

Pedro Villegas

Chief Information and Operations Officer

Banco Popular develops rapid process automation to bring transparency to 400 users in just 6 weeks

Banco Popular

Alberto Serfaty

Senior Manager, Performance Improvement

Bancolombia combines Bizagi and RPA to free over 51,500 hours per year in-branch

Bancolombia S A

Jorge Ivan Otalvaro

VP Service Delivery and Operations

Basil Read chose Bizagi BPMS for end-to-end tracking of its fuel stocks

Basil Read

Key student administration process 90% faster with Bizagi

Birkbeck University

James Smith

Head of Systems & Process Improvement

Birkbeck University automates student status amendment process to operate 90% faster to better support student loans

Birkbeck University

James Smith

Head of Systems & Process Improvement

Blackpool & The Fylde College facilitates innovation in education with first process live in just 5 weeks

Blackpool & The Fylde College

Paul Dewhurst

CIO

BNP Paribas Cardif Japan transforms their B2B insurance claims process to ensure compliance and delight customers

BNP Paribas Cardif

Colm Kennelly

Chief Information Officer

Multinational distribution company automates customer contact center to resolve cases 33% faster

Bunzl Retail Supplies

Adil Jan

IT Director

Callcredit automated its dispute management process in just 16 weeks

Callcredit

CBC automates processes globally to deliver greater efficiencies in over 200 million transactions a year

CBC

Rafael Bardales Duarte

Chief Information Officer

Bizagi streamlines sales at world’s largest open-pit coal mine

Cerrejon Coal

Joaquin Uribe Franco

Productivity and Technology Manager

Chilean insurance syndicate implemented a centralized tracking system, increasing vehicle recovery rates by 17%

Chilean Insurance Syndicate Organization

Citizens Bank deploys Bizagi & RPA to reduce customer onboarding time by 85%

Citizens Bank

Matt Lavoie

Head of RPA & DPA

Cofco International digitizes processes to increase agility and ensure compliance with global regulations

COFCO International

Marianne Stouten

Global Quality Assurance and Compliance

Colpensiones chose Bizagi to deliver the world’s largest BPMS

Colpensiones

Pedro Nel Ospina

ex-CEO

Coronation Fund Managers revolutionizes operational processes to deliver client-centric excellence

Coronation Fund Managers

Sameer Adams

Head of Development

Deutsche Post DHL Group deploys Bizagi globally for 280,000 users to drive automation orchestration from end-to-end

Deutsche Post DHL Group

Timo Nef

Team Lead Automation Designers & Architects

DZ HYP halves the time it takes to approve loans through agile process automation

DZ HYP

Daniel Wohlfarth

Head of Software Development

EDP employees become autonomous using Bizagi to deploy new processes twice as fast, saving time and money

EDP

Paula Grilo

Project Manager

Eidsiva Bredband saved three man-years' worth of work by automating core processes with Bizagi

Eidsiva Bredbånd

Silja Hjelmstadstuen

Head of Process

Eigen Haard - Customer Case Study

Eigen Haard

European airline cut the delivery time for critical IT environment provisioning by 50%

European Airline

Sebastien Doido

Technical Leader

Social housing corporation saved €200,000 a year by optimizing renting process on 60,000 homes

European Social Housing Organization

Falabella - Customer Case Study

Falabella

Gearbulk chose Bizagi to deliver business agility across its supply chain

Gearbulk

Geesinknorba implemented smart manufacturing, increasing production efficiency by 45%

Geesinknorba

Generali cut back Corporate Insurance Risk with Bizagi BPMS

Generali Group

Martin Stepanek

Consultant

Generali fully automates audit process while cutting complex offer underwriting time by 50%

Generali Group

Jan Marek

Head of BPM

Geometry reduces errors by 60% in just 60 days

Geometry

Alexei Turchkov

Chief Executive Officer

GlasfaserPlus uses Bizagi as a single point of truth to manage the rollout of fiberoptic broadband to 4 million German homes

GlasfaserPlus

Henk Van Es

Head of IT

Global Consumer Goods Manufacturer creates process factory with Bizagi resulting in 70% cost reduction, saving $800,000 in eight months

Global Consumer Goods Manufacturer

9 business processes deployed in 12 weeks wins "time to market" race in highly competitive FMCG sector

Global FMCG Company

Hedge fund administrator delivers greater business intelligence for enterprise-wide transparency across $29 billion in assets

Global Hedge Fund Administrator

Global Investment Consulting arm gains more control and visibility while improving business efficiency by reducing complex process time by 50%

Global Investment Consulting Company

Engineering company automates over 5000 reports to deliver visibility and cost savings across 47 construction sites

GNG

George Rocha

Executive Director

Harrods automates watch repair process for improved security and optimized customer service

Harrods

HighRoads chose Bizagi BPM software for speed & usability

HighRoads

infoCaja hit regulatory targets 6 months faster than expected with Bizagi BPM software

infoCaja

Insight Investment launches process engineering Center of Excellence to deliver visibility & process improvement across the organization

Insight Investment

Ian MacLeod

Head of Process Engineering

Bizagi delivers analytical consulting tool in just 8 weeks

Instituto de Crédito

ICO processed 80,000 online credit applications in its first 6 months for 140,000 SMBs

Instituto de Crédito

International shipping company delivers business agility across its supply chain $2million below budget

International Shipping Company

JSR Micro uses digital process automation to increase throughput time of key business processes by 45%

JSR Micro

Kyocera reduces process time of pricing approval by 85% to win more business and empower employees

Kyocera

Kyohei Shimada

Manager, Digital BPM

Oil & gas company automates land management to see over $85,500 a year in savings

Large Oil & Gas Company

Large coal mine consolidated processes in just 6 months to see increased agility, integration & visibility

Largest Coal Mines Provider

Leading Argentinian telecom company realizes business agility with Bizagi following merger & acquisition, automating 190 business processes end-to-end

Leading Argentinian Telecom Company

Leading chemical production company use Bizagi to deploy over 35 processes, handling over 70,000 cases

Leading Chemical Production Company

Leading document services provider streamlines order management to see 60% improvement in average handling time

Leading Document Service Provider

Leading German Bank halves the time it takes to approve loans through agile process automation

Leading German Bank

Leading provider of neurorehabilitation automates patient-onboarding to reduce time by 90% in 90 days

Leading Neurorehabilitation Provider

Morgan Porter

Former Chief Technology Officer

Leading oil & gas company automated processes to ensure the optimized performance and maintenance of oil wells

Leading Oil & Gas Company

Gloria Maritza Diaz

Bizagi Product Trainer

Leading Gas Distributer reduces discount approval times by over 80% to drive efficiency in supply chain

Leading Petroleum Gas Distributor

Lipigas cut its discount approval cycle by 80% with Bizagi

Lipigas

Local health trust reduces smart card registration time by 70% for 6,000 staff using digital process automation

Local Health Trust

Largest bank in the Baltic States transforms private lending process with automation and system integration

Luminor Bank

Vaiva Laucyte

Team Lead for Business Process Automation

Luxury Fashion & Beauty Brand - Customer Case Study

Luxury Fashion & Beauty Brand

ManpowerGroup Transforms Operations Using Digital Process Automation

ManpowerGroup

Rui Dinis

Director of Finance & Administration

ManpowerGroup Portugal transforms patchwork IT systems to cuts average SLA completion time by 95%

ManpowerGroup

Rui Dinis

Director of Finance & Administration

Mars Canada wins the ‘time-to-market’ race in a very competitive FMCG sector

MARS

Mentis Neuro Health reduces on-boarding time by 90% in 90 days

Mentis Neuro Health

Morgan Porter

Chief Technology Officer

Ministry of Housing, City and Territory of Colombia automates water services subsidy process in just 10 days to support over 2 million residents in rural areas

Ministry of Housing

Jonathan Malagón Gonzalez

Minister of Housing

Motrac Linde - Customer Case Study

Motrac Linde

Multinational Aerospace and Defense company makes parts order process 720x faster with 300 parts automatically validated in 5 minutes

Multinational Aerospace and Defense Company

NHS Trust cuts smartcard registration by 50% with Bizagi

National Health Service

Jan Wood

Assistant Director of IM&T, Consultant

Regional group of healthcare consortium transforms complex capital approval process

Northwest Capital Planning of Healthcare Consortium

NRF deploys Bizagi to centralize and standardize operations, halving lead time for orders

NRF

OCS Group optimizes onboarding of 700 employees a month for increased business efficiency

OCS Group

Darran King

Head of Solutions Architecture

Oil & Gas Company uses low-code to make processes 90x faster and save $300,000 per year

Oil & Gas Exploration and Production Company

Old Mutual bank makes branch queues nine times shorter and sees 15% NPS increase with process automation

Old Mutual

Lorelei Jensen

Head of Strategic Business Solutions

Renowned casino chain digitized manual activities of the credit approval for patrons to ensure that loans administered met regulatory guidelines

Prestigious Group

Prestigious Group of Hotels and Casinos - Customer Case Study

Prestigious Group of Hotels and Casinos

Insurer uses Bizagi BPMS to crack down on vehicle fraud

Prose Chile

Kateryn Navarro Poblete

Systems & Processes

PSMMC chose Bizagi because of its ease of use and integration

PSMMC

Adnan Al-Tunisi

Chief Information Officer

PSMMC puts mobility at the heart of patient care

PSMMC

Adnan Al-Tunisi

Chief Information Officer

Quala automates finance processes to see 80% decrease in approval times and eliminate lost opportunities

Quala

David Enrique Moreno Pérez

IT Director

Bank delivers GDPR compliance to improve efficiency and deliver real-time visibility

Romanian Branch of International Bank

Global Executive search firm develops new workflows to outsource over 71,000 hours of data entry work

Russell Reynolds Associates

Ryan Shaw

Director of Application Development

Specialist hospital automates patient onboarding to see 50% shorter registration times and 60% increase in staff productivity

Saudi Arabia Hospital

SCOR transforms UK claims process end-to-end in just 6 weeks with automation increasing admin efficiency by 80%

SCOR

Mata Veleta

Head of Operational Agility

SEFAZ CearáBrasilianState automates processes to handle over 25,000 cases and achieve 100% document digitization

SEFAZ

Carlos Sérgio

Project Director

Swisslog Healthcare automates sales team operations for 50% faster quotation lead time

Swisslog Healthcare

Takeda Pharmaceutical increases overall procurement activity to deliver cost savings in just 10 weeks

Takeda

Rebecca Karp

Strategic Procurement Processes and Digital Lead

50 in 15: Tatweer’s secret formula for BPM success

Tatweer Petroleum

Maqsood Qazi

Head of IT

Tatweer automated 50 processes in one year to ensure over 1,500 oil wells are drilled, optimized and managed effectively

Tatweer Petroleum

Maqsood Qazi

Head of IT

Leading Argentinian oil & gas company documents over 300 processes to ensure compliance and visibility for onsite workers in high-risk scenarios

Tecpetrol

Manuel Caride

Process Management Project Engineer

Travelport accelerates delivery time to triple customer request completion rate, achieving positive ROI in just 2 months

Travelport

Alan Zimmerman

Senior Business Process Architect

Speciality insurer automates peer review process to see 200% quality improvement and automated audit trail

UK-Based Specialty Insurance Provider

Unilever brings complete visibility to supply chain & finance processes, cutting cycle times in half

Unilever

Cynthia Tan

Digital Transformation & Capability Lead

Universal Group transforms car claims process, doubling productivity but only hiring one additional employee and delighting customers with fast service

Universal Group

Jose Antonio Fuentes

Executive VP of Partners

Government workers’ compensation group digitized paper-based process to save time and improve the customer experience

US State’s Workers Compensation Group

VKB Bank responded to an inundation of 100x more credit deferral requests than usual in 2020 with process automation to make it 90% more efficient

Volkskreditbank AG

Thomas Haugeneder

Expert of Loan Management

WeMag digitizes operations to halve time it takes to complete forms-based sales processes

WeMag

Christoph Glanz

Head of IT

Bizagi B2B Case Studies & Customer Successes

Case Studies

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