Case Study: AgFirst Farm Credit Bank achieves 60% faster case closures with Bizagi

AgFirst Farm Credit Bank analyzes 97% of loans on time with Bizagi

AgFirst Farm Credit Bank, a major agricultural lender, needed to replace its legacy InfoPath system to create more efficient and agile loan approval and management processes. The bank sought an enterprise-level solution from Bizagi that could handle stringent, ever-changing regulations and be reused across its 19 Associations without increasing headcount.

Using Bizagi's digital process automation platform, AgFirst delivered its first new process in just 16 weeks. The solution enabled over 45 staff members to create consistent workflows, which led to a 60% faster closing of loan cases and allowed 97% of loans to be analyzed within expected timescales. Bizagi helped AgFirst achieve 100% on-time completion of information requests and provided a flexible, self-documenting system that immediately reflects policy changes.

AgFirst Farm Credit Bank