Wessex Water achieves improved customer service and reduced call volumes with Microsoft Dynamics 365 Customer Service
Wessex Water
Donald Sherratt
CRM/Dynamics Competency Centre Manager
B2B Case Studies Featuring Wessex Water as the Customer
Explore case studies featuring Wessex Water as the customer — learn how vendors and partners helped Wessex Water solve real business challenges.
Case Studies
Showing 17 Success Stories about Software and Services used by Wessex Water
Using AI to Detect Early Blockage Formations in Wastewater Networks
Wessex Water
Jody Knight
Asset Technology Manager
StormHarvester and Wessex Water A long-term perspective, from success in the marketplace trial to full EDM rollout
Wessex Water
Rich Evans
Regional Network Monitoring Manager
Wessex Water achieves more proactive customer service with Microsoft Dynamics 365
Wessex Water
Ian Williams
Group Chief Information Officer
Critical comms continue with our clean, clever energy
Wessex Water achieves faster, more scalable IT with Bytes, Pure Storage and Veeam
Wessex Water improves design coordination and plant operability with Revizto
Wessex Water
James Leverton
digital solutions lead for water ports & power
How Shared VR has been used to help reconstruct a water treatment center with potential savings of up to £300,000
Wessex Water improves efficiency and democratises data with Autodesk Construction Cloud
Wessex Water
Paul Verner
Principal Digital Engineer
Wessex Water achieves major self‑service growth and 601% increase in live chat with Episerver
Wessex Water powers proactive telemetry management with Azure Data Explorer
Wessex Water
Jon Reynolds
Internet of Things (IoT) Technical Architect
Wessex Water - Customer Case Study
Wessex Water
Richard Marsden
Partner
Wessex Water optimise sludge tankering logistics with TranSend mobile waste job management and integrated routing solution
Wessex Water
Ashlea Lane
Head of Water Treatment
Wessex Water - Customer Case Study
Wessex Water improves communication and collaboration with Microsoft Corporation Surface Hub
Wessex Water
Daniel Hudson
Application Support Consultant
Wessex Water achieves improved collaboration, faster app development and real‑time incident response with Microsoft Power Apps
Wessex Water
Sarah Coombs
Head of Business Services
Wessex Water streamlines search order processing with Wipro
Wessex Water
Mohammed Saddiq
Business Sponsor
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