NICE Systems is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies.

Case Studies

Showing 11 Success Stories about Software and Services used by NICE Systems

NICE Systems achieves 60% improved forecast accuracy with C9

NICE Systems achieves 5X conversion lift and major engagement gains with Marketo RTP

NICE Systems achieves global process consistency and local flexibility with ProcessGene

inContact Achieved a 199% Increase in Pipeline Opportunities in Just 5 Months

NICE Systems - Customer Case Study

NICE Systems - Customer Case Study

NICE Systems achieves transparent, agentless privileged-session monitoring and faster audits with One Identity Safeguard for Privileged Sessions

NICE inContact - Customer Case Study

NICE Systems achieves global reference program adoption and stronger sales enablement with Point of Reference

NICE inContact delivers success case with ‘Advanced Chat for CXone’ powered with Vergic technology

NICE Systems Supporting Product Launches Through Marketing Collateral and Demo Development

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