nib targets customer communications with enhanced CCM platform
nib
Glenn Moore
Head of Core Applications Delivery
nib
Case Studies
Showing 11 nib Customer Success Stories
nib - Customer Case Study
nib
Mathew Finch
Head of Emerging Technology
nib selects admation to help manage its marketing approval workflow
nib - Customer Case Study
Insurance company drives new healthcare subscriptions and increased revenue using a tailored conversion optimisation strategy
nib
Adam Hatfield
Head of Digital
How nib New Zealand Reduced Churn by 6% through Embedding Experience Management
After establishing Rasa as their primary Conversational AI platform, nib Group saw a 29% increase in self-service adoption amid a dramatic rise in contacts due to Covid-19.
nib
Dom Sammut
Engineering Manager
How nib are transforming their customer's experience with Kapiche
nib
Matt Paterson
Group Chief Operations Officer
How Simple Helped NIB Solve its Marketing Challenges
Navigating 85% of members to non-urgent care
nib
Rob McGrath
Chief Medical Officer
How nib uses Contentsquare to understand the customer journey and drive experimentation
nib
Clare Powell
Senior Manager Digital Growth & Performance
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