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Kapiche is a new breed customer insights platform that delivers deep, contextual understanding into your customer’s experience, without manual coding or hand reading thousands of customer comments.
Kapiche B2B Case Studies & Customer Successes
Case Studies
Showing 12 Kapiche Customer Success Stories
How nib are transforming their customer's experience with Kapiche
nib
Matt Paterson
Group Chief Operations Officer
nib turns NPS feedback into actionable customer insights with Kapiche
nib
PEXA saves 3 days a month on customer feedback analysis with Kapiche
PEXA
How RAC WA uses Kapiche to understand members and wow stakeholders
RAC
Steven Hill
Senior Manager
RAC achieves 30x faster member insights with Kapiche
RAC
Research Square boosts NPS and unlocks instant customer insights with Kapiche
Research Square
Why Schindler chose Kapiche to replace manual coding of NPS surveys
Schindler
Sergio Rossini
Global Head of CX Excellence
Schindler achieves clearer CX insights and improved customer retention with Kapiche
Schindler
SuperFriend turns 10,000+ surveys into mental health insights with Kapiche
SuperFriend
Village Roadshow achieves faster event ROI insights with Kapiche
Village Roadshow
How Village Roadshow determine the ROI of events with Kapiche
Village Roadshow Theme Parks
Clive Miller
Head of Commercial Insights and Robert Young, Customer Insights Analyst
Western Sydney University improves student retention with Kapiche
Western Sydney University
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