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Visit WebsiteHow Kapiche helps Research Square listen to the voice of the customer
American Journal Experts
Michelle Ebbs
VoC Advocate
Kapiche
Kapiche is a new breed customer insights platform that delivers deep, contextual understanding into your customer’s experience, without manual coding or hand reading thousands of customer comments.
Case Studies
Showing 6 Kapiche Customer Success Stories
How nib are transforming their customer's experience with Kapiche
nib
Matt Paterson
Group Chief Operations Officer
How RAC WA uses Kapiche to understand members and wow stakeholders
RAC
Steven Hill
Senior Manager
Why Schindler chose Kapiche to replace manual coding of NPS surveys
Schindler
Sergio Rossini
Global Head of CX Excellence
How Village Roadshow determine the ROI of events with Kapiche
Village Roadshow Theme Parks
Clive Miller
Head of Commercial Insights and Robert Young, Customer Insights Analyst
Why Western Sydney University chose Kapiche to improve student experience & increase retention
Western Sydney University
Mike Kersten
Voice of Student Program
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