Lazada Group achieves 31% increase in customer satisfaction with Zendesk Messaging
Lazada Group
Cedric Blum
Vice President of Customer Service
B2B Case Studies Featuring Lazada Group as the Customer
Explore case studies featuring Lazada Group as the customer — learn how vendors and partners helped Lazada Group solve real business challenges.
Case Studies
Showing 7 Success Stories about Software and Services used by Lazada Group
Lazada Group achieves a 31% increase in customer satisfaction with Zendesk Talk
Lazada Group
Cedric Blum
Vice President of Customer Service
With Zendesk Support, Lazada Group saw a 31% increase in customer satisfaction
Lazada Group
Cedric Blum
Vice President of Customer Service
Lazada Group - Customer Case Study
Lazada Group
Cedric Blum
Vice President of Customer Service
Lazada Group achieves 59% more orders during Ramadan with Facebook
Lazada Group
Sebastian Sieber
CMO
Lazada Group achieves massive online reach and 60X fan growth with Facebook
Lazada Group
Stein Jakob Oeie
Chief Marketing Officer
Lazada Group achieves empowerment of 155,000 sellers and reduced support queries with Whatfix
Lazada Group
Justin Ong Jia Hon
Senior Associate, Regional Seller Training
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