With Zendesk Support, Lazada Group saw a 31% increase in customer satisfaction
Lazada Group
Cedric Blum
Vice President of Customer Service
B2B Case Studies Featuring Lazada Group as the Customer
Explore case studies featuring Lazada Group as the customer — learn how vendors and partners helped Lazada Group solve real business challenges.
Case Studies
Showing 7 Success Stories about Software and Services used by Lazada Group
Lazada Group - Customer Case Study
Lazada Group
Cedric Blum
Vice President of Customer Service
With Zendesk Support, Lazada Group saw a 31% increase in customer satisfaction
Lazada Group
Cedric Blum
Vice President of Customer Service
Lazada Group - Customer Case Study
Lazada Group
Cedric Blum
Vice President of Customer Service
Building trust, driving conversions
Lazada Group
Sebastian Sieber
CMO
Bringing Southeast Asia's shoppers online
Lazada Group
Stein Jakob Oeie
Chief Marketing Officer
How Lazada Group Empowers 155,000 Sellers Across 7 Countries with Whatfix
Lazada Group
Justin Ong Jia Hon
Senior Associate, Regional Seller Training
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