Case Studies

Showing 9 Success Stories about Software and Services used by Atento

Atento - Customer Case Study

Atento achieves back-office automation and improved productivity with Genesys Enterprise Workload Management

Atento achieves global procurement standardization and significant productivity gains with SAP Ariba

Atento - Customer Case Study

Atento achieves 40% productivity gain and 79% NPS increase with NICE Systems

Atento achieves reliable, scalable cloud contact centers with Five9

Atento achieves 64% higher conversion and 63% more formalized agreements with NICE Systems' Nexidia Analytics & Quality Central

Atento achieves a 297% increase in agent evaluations and scalable customer-experience insights with NICE Nexidia Analytics (NICE Systems)

Atento achieves rapid risk reduction and 98% CMDB accuracy with Balbix

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