Vocantas B2B Case Studies & Customer Successes

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Vocantas solutions help organizations with complex scheduling environments and processes, and those in the higher education, utilities, healthcare, manufacturing, and customer service environments improve outreach and engagement while reducing operating costs. Vocantas has been providing powerful automated communication solutions since 2003, solving complex problems and facilitating communication for diverse groups whether it’s filling open shifts, allowing employees to call in or text to register an absence or lateness, broadcasting emergency notifications, providing efficient utilities customer service or engaging and retaining students to improve patient safety.

Case Studies

Showing 10 Vocantas Customer Success Stories

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Butler County Water and Sewer achieves cost savings and automates 25% of customer calls with Vocantas Utilities OnCall

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Champlain CCAC achieves efficient, cost-saving post-discharge follow-up and provincial standards compliance with Vocantas CallAssure

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Hôpital Montfort achieves improved patient safety and operational efficiency with Vocantas CallAssure

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Mountaineer Gas Company achieves 50% self-service call resolution and reduced operational costs with Vocantas Utilities OnCall IVR

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Murfreesboro Water and Sewer District achieves 76% call containment and major cost savings with Vocantas' Utilities OnCall IVR

Murfreesboro Water and Sewer District logo

Niagara Health System achieves significant time savings and cost reductions with Vocantas' Automated Shift Fill (ASF)

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Ontario College of Arts and Design University achieves increased student engagement and targeted support with Vocantas' Scaller

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Quinte Health Care achieves greater efficiency and improved employee satisfaction with Vocantas Automated Shift Fill

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Region of Waterloo achieves faster, more reliable shift fills with Vocantas Automated Shift Callout™

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Southwestern Longterm and Respite Care Facility Service Company achieves automated shift fill, eliminating manual calls and boosting employee morale with Vocantas

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