TeamSupport B2B Case Studies & Customer Successes

TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and telecom industries. TeamSupport has spent the past decade creating a support solution that helps build passionate customer bases for its clients. TeamSupport stands alone as the leading support solution that helps solve for sophisticated client needs and fuels successful client interactions. Give TeamSupport a try with our free 14 day trial, or set up a no-obligation guided demo today.

Featured Companies

TeamSupport B2B Case Studies & Customer Successes

Case Studies

A.C.T Lighting achieves faster, collaborative ticket resolution with TeamSupport

A.C.T. Lighting improves customer support collaboration with TeamSupport

AlienVault achieves 80% quarter-over-quarter growth with TeamSupport Messaging & Live Chat

Assured Software achieves faster, scalable support and time savings with TeamSupport

Assured Software saves time and money with TeamSupport

Caliber Public Safety achieves a 360° customer view with TeamSupport

eSyncTraining improves support response times with TeamSupport

eSyncTraining achieves faster response times, quicker resolutions, and improved self‑service with TeamSupport

Fortune 500 Tech Firm achieves streamlined, organized support and resolves 400-ticket backlog with TeamSupport

Fortune 500 fintech firm improves customer experience and cuts analyst training 50% with TeamSupport

Harris Govern cuts report-building time from a week to minutes with TeamSupport

Heartland ECSI achieves improved ticket visibility and saves staff time with TeamSupport

Heartland ECSI saves time and money with TeamSupport

Jackrabbit Technologies improves support visibility and collaboration with TeamSupport

Jackrabbit Technologies achieves 97% CSAT with TeamSupport

Leading Provider of Electronics, Transportation, and Education Technology achieves increased visibility and streamlined high-volume support with TeamSupport

MachMotion decreases response times with TeamSupport

Multi-Systems, Inc. streamlines customer support and speeds issue resolution with TeamSupport

Multi-Systems, Inc. improves customer collaboration and reduces call volume with TeamSupport

OmniFund improves B2B customer support and knowledge base management with TeamSupport

Panamplify improves B2B customer support with TeamSupport

Panamplify achieves stronger B2B customer relationships with TeamSupport

POMS Corp. maintains 96% customer satisfaction with TeamSupport

Potomac Pediatrics improves patient communication and HIPAA-compliant chat with TeamSupport

ProfitSword improves hospitality customer support with TeamSupport

QC Software improves customer accountability with TeamSupport

Sharp-aX achieves a 95% reduction in outstanding calls with TeamSupport

Suntell saves 20% in staff time with TeamSupport

Suntell achieves a 100% improvement in customer support and 20% staff-time savings with TeamSupport

XLDent and MacPractice modernize customer support with TeamSupport

Featured Companies

Allitix

Rapid Recon

Screenfluence