Sprig B2B Case Studies & Customer Successes

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Sprig has pioneered a new approach to user research that helps research and product teams learn from their customers in real-time and deliver award-winning product experiences. Companies like Dropbox, Square, Opendoor, Loom and Shift all use Sprig to ensure user research happens early and often throughout the product development process, so they can build customer-centric products that deliver a sustainable competitive advantage. research platform enables teams to pull the customer into every product decision with fast and reliable insights collected via contextual microsurveys, video questions, and concept testing.

Case Studies

Showing 14 Sprig Customer Success Stories

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Chipper Cash boosts crypto feature adoption by 194% with Sprig

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ClassPass improves search usability and retention with Sprig

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Codecademy improves website messaging and conversion with Sprig

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Coinbase improves tax center usability and fixes report bugs with Sprig

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GoFormz gains faster product-release confidence with Sprig Replays

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Notion improves Help Center CSAT and uncovers 412 content opportunities with Sprig

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Nova Credit increases homepage conversion by 47% with Sprig

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Novo increases customer feedback by 40% with Sprig

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Plann reduces onboarding drop-off with Sprig

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ProGuides boosts paid subscription value with Sprig

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Ramp achieves customer-centric product insights with Sprig AI

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Shift achieves 340% higher response rates with Sprig

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Square scales user research impact with Sprig

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Thumbtack builds an always-on insights engine with Sprig

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