Simplr B2B Case Studies & Customer Successes

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Simplr is a customer service outsourcing company offering top-notch, flexible and affordable customer service solutions without the sneaky practices of the old school BPOs/offshore call centers. Their mission is to rapidly expand your inbound customer service capacities with speed, empathy and precision. Their network of work-at-home specialists are bolstered by machine learning to deliver a quick and empathetic customer experience.

Case Studies

Showing 20 Simplr Customer Success Stories

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’47 reduces email response time with Simplr

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ANINE BING boosts 24/7 customer support and faster response times with Simplr

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Asurion achieves scalable, rapid email support with Simplr

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Ative Group achieves higher Amazon rankings and scalable customer service with Simplr

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Bebonia boosts conversions and frees up time with Simplr

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Betabrand Handles Increased Customer Volume with Simplr

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BootayBag boosts customer satisfaction with Simplr

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CAVA achieves scalable customer experience growth with Simplr

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Futureshirts scales customer experience across 100+ merch stores with Simplr

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Happiest Baby converts 20% of chats into revenue with Simplr

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Kettle & Fire achieves immediate backlog relief during a volume surge with Simplr

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Mack Weldon boosts customer service, conversions, and growth with Simplr

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Optoro Improves Customer Loyalty with Simplr

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Parachute Home achieves 40% cost reduction with Simplr

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Paula’s Choice achieves faster, scalable customer support with Simplr

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Princess Polly Reduces Phone Volume by 46% with Simplr's 24/7 Live Chat Staffing

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SONJA by Sonja Morgan handles seasonal volume with Simplr

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StethoHope saves 10 hours a week with Simplr

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Tecovas reduces response time by 50% with Simplr

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Thursday Boots achieves top-notch customer service with Simplr

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